Daniel Pavone
Quakertown,PA
Summary
Accomplished Automotive General Manager, adept in operations management and leadership, significantly enhancing service quality and operational efficiency. Expert in CDK and Vinsolutions, with a proven track record in staff retention and sales team development. Achieved legend status in sales, demonstrating exceptional verbal communication and team-building skills.
Overview
26
26
years of professional experience
Work History
General Manager
Fred Beans Subaru
Doylestown, PA
12.2021 - 02.2025
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Tracked monthly sales to generate reports for business development planning.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Supervised employees through planning, assignments, and direction.
- Implemented campaigns and promotions to help with developing goods and services.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Prepared staff work schedules and assigned team members to specific duties.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Mitigated business risks by working closely with staff members and assessing performance.
Used Car Manager
Fred Beans Subaru
Doylestown, PA
01.2020 - 11.2021
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Recruited, trained, evaluated, coached, mentored and disciplined staff members as needed.
- Negotiated vehicle pricing with customers and communicated contract terms.
- Performed inspections on incoming vehicles, verifying condition reports prior to sale.
- Developed marketing strategies to increase sales of used vehicles.
- Resolved customer complaints in a timely manner to maintain satisfaction ratings.
- Built sales forecasts and schedules to reflect desired productivity targets.
Floor Manager
Fred Beans Subaru
Doylestown, PA
06.2019 - 01.2020
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Created daily work schedules for staff members according to the needs of the business.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Coached team members on customer service techniques and provided feedback on performance.
- Recruited and trained new employees to meet job requirements.
Special Finance Director
Fred Beans Family Of Dealerships
Doylestown, PA
04.2018 - 06.2019
- Managed all subprime finance contracts for multiple dealerships in Doylestown, PA, and Flemington, NJ.
- Maintained a high profit margin on a monthly basis.
- $2500 PVR average
Finance Manager
Quakertown Mitsubishi
Quakertown, PA
09.2017 - 03.2018
- Directed all aspects of Finance Office
- Maintained a $2000 PVR
- Managed Buy Here Pay Here program
Finance Manager
Fred Beans Subaru
Doylestown, PA
06.2016 - 09.2017
- Managed all aspects of the Finance Department.
- Trained the sales team on setting up back-end products.
- Developed a cost of ownership analysis for all customers.
- Maintained a $1,700 PVR.
Sales Associate
Fred Beans Subaru
Doylestown, PA
01.2015 - 05.2016
- Provided high-quality demonstrations and presentations on all products.
- Earned legend status in the first year.
- Set store sales record in August 2015.
- Maintained a sales average of 25 or more per month.
DISC JOCKEY/MC
EAST COAST EVENT GROUP
PHILADELPHIA, PA
06.1999 - 12.2014
- Set up and operate audio equipment for live events.
- Engaged guests with group dances, competitions and games.
- Full wedding, party planning, and production.
- Established a customer referral base.
- Most requested Wedding DJ, 2006-2011.
Producer
610 WIP
Philadelphia, PA
03.2000 - 12.2002
- Monitored all audio aspects of talk shows, both in the studio and outside of the studio.
- In studio production of Flyers hockey and 76ers basketball
- Screened all callers.
Education
Class President, N402 -
NADA
Tysons Corner, VA03-2023
High School Diploma -
Hatboro-Horsham High School
Horsham, PA06-1997
Some College (No Degree) - Communications
Juniata College
Huntingdon, PARadio And Television Broadcasting
Temple University
Philadelphia, NYSkills
- Proficient in CDK, Vinsolutions, Dealertrack, RouteOne, Axcessa, and AxelOne
- Advertising and marketing
- Budget administration
- Event management and promotion
- Service quality improvement
- Verbal and written communication
- Leadership and team building
- Performance analysis
- Efficient multi-tasker
- Operations management
- Staff-retention programs
- Sales team development
- Staff supervision
Affiliations
- FOSTER PARENT
Timeline
General Manager
Fred Beans Subaru
12.2021 - 02.2025
Used Car Manager
Fred Beans Subaru
01.2020 - 11.2021
Floor Manager
Fred Beans Subaru
06.2019 - 01.2020
Special Finance Director
Fred Beans Family Of Dealerships
04.2018 - 06.2019
Finance Manager
Quakertown Mitsubishi
09.2017 - 03.2018
Finance Manager
Fred Beans Subaru
06.2016 - 09.2017
Sales Associate
Fred Beans Subaru
01.2015 - 05.2016
Producer
610 WIP
03.2000 - 12.2002
DISC JOCKEY/MC
EAST COAST EVENT GROUP
06.1999 - 12.2014
Class President, N402 -
NADA
High School Diploma -
Hatboro-Horsham High School
Some College (No Degree) - Communications
Juniata College
Radio And Television Broadcasting
Temple University
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