Patrick O'Donnell
Summary
Goal-oriented manager with distinguished experience in retail automobile sales and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
New Car Sales Manager
Liberty Auto City
07.2022 - Current
- Improved overall customer buying satisfaction scores to safeguard dealership revenue.
- Managed a 350 new car inventory insuring oldest vehicles were the priority for the sales staff and BDC.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
New Car Sales Manager
McGrath City Hyundai And Genesis
09.2021 - 07.2022
- Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
- Conducted regular competitor analysis to identify emerging trends and adjust strategies accordingly, maintaining a competitive edge in the market.
- Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
- Monitored regional automotive industry trends to inform strategic decision-making regarding inventory acquisition or disposition.
New Car Sales Manager
Rohrman Ford And Rohrman Lincoln
06.2020 - 09.2021
- Managed online presence effectively to generate leads, boosting online inquiries and showroom visits significantly.
- Mentored junior staff members, cultivating a positive work environment that promoted growth and development within the team.
- Streamlined inventory management processes, reducing overhead costs and improving vehicle turnover rates.
General Sales Manager
Fields Chrysler Jeep Dodge Ram
01.2005 - 03.2020
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Upheld company policies and implemented standards fairly.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Woodland Jr-Sr High School
Baileyville, ME05.1995
Skills
- Deal Closing
- Goal-oriented mindset
- Data-driven decision-making
- Customer Relationship Management
- Team Development
- Industry Trends Awareness
- Pricing strategy
- Proficient in VAuto, Conquest, VinSolutions, Eleads, CDK, Reynolds and Reynolds, DealerTrack and RouteOne
Timeline
New Car Sales Manager
Liberty Auto City
07.2022 - Current
New Car Sales Manager
McGrath City Hyundai And Genesis
09.2021 - 07.2022
New Car Sales Manager
Rohrman Ford And Rohrman Lincoln
06.2020 - 09.2021
General Sales Manager
Fields Chrysler Jeep Dodge Ram
01.2005 - 03.2020
High School Diploma -
Woodland Jr-Sr High School
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