Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
New Car Sales Manager
Kenosha Nissan
Kenosha, WI
12.2023 - Current
Identified potential customers and developed sales strategies to meet their needs.
Provided training to sales staff on product features, benefits, and selling techniques.
Managed day-to-day operations of the dealership's new car sales department.
Performed vehicle appraisals for trade-ins according to established guidelines.
Mentored employees to help achieve sales and CSI objectives.
Inventory Manager
Kenosha Nissan
Kenosha, WI
07.2023 - Current
Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
Trained and developed staff on proper receiving, processing and stocking procedures.
Sales Associate
Kenosha Nissan
Kenosha, WI
08.2022 - Current
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Security Associate
Grand Geneva Resort & Spa
Lake Geneva, WI
03.2021 - 08.2022
Ensured compliance with security standards, policies and procedures.
Responded promptly to requests for assistance from customers or visitors.
Assisted law enforcement with facility investigations and critical event responses.
Monitored building and property entrances and exits to detect intrusions and protect assets.