Essam Khalil
Livonia,MI
Summary
Goal-oriented manager with distinguished experience in the automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
20
years of professional experience
Work History
New Car Sales Manager
LaFontaine Automotive Group - Hyundai Dearborn
03.2021 - Current
- Boosted customer satisfaction by implementing new sales strategies and streamlining car-buying process.
- Enhanced employee performance through targeted training programs and consistent feedback.
- Developed strong relationships with manufacturers, ensuring optimal pricing for dealership inventory.
- Optimized dealership profits by skillfully negotiating deals with customers and vendors.
- Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
- Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
- Encouraged high-performance culture among sales team by setting ambitious targets and rewarding top performers.
Financial Advisor
Edward Jones
08.2019 - 03.2021
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Collaborated with team members to streamline processes and improve overall client experience.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
- Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies.
- Conducted thorough research on market trends and investment products to provide well-informed recommendations to clients.
Sales Manager
The Suburban Collection - Suburban Acura
03.2013 - Current
- Creating the dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments
- Hiring and monitoring the performance of the department employees, holding daily sales meetings and conducting sales training
- Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized
- Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
- Meeting monthly with the dealership's general manager to review forecasts and profits for each department.
Sales Manager
Gallery Automotive Group - BMW Gallery (Norwood)
10.2011 - 10.2012
- Monitor and manage sales volume, product mix, and selling price, by keeping current with supply and demand, changing trends, economic indicators, and competitors
- Recruit, select, orient, and train employees
- Maintain sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
- Penske automotive group: September 2004 - September 2011
General Sales Manager
Penske Automotive - BMW Of Warwick
04.2008 - 10.2011
- Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments
- Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training
- Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized
- Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Pre-owned sales manager
Penske Automotive - Lexus Of Warwick
05.2006 - 04.2008
- Prepare and administer an annual operating forecast and budget for the used-vehicle sales department
- Understand, keep abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales
- Maintain vehicle inventory
- Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock
- Keep abreast of auto auction activity and prices and attends auctions on a regular basis.
- Increased customer satisfaction by implementing a streamlined sales process for pre-owned vehicles.
- Coordinated with service department to ensure all pre-owned vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
Finance manager
Penske Automotive - Lexus Of Warwick
09.2004 - 05.2006
- Offering clients financing and insurance options, providing them with a thorough explanation of aftermarket products and extended warranties as well as a complete explanation of manufacturer and dealership service procedures and policies.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
Education
Bachelor of Arts - Accounting And Business Management
University of Alexandria
Alexandria, EgyptSkills
- Data-Driven Decision-Making
- Sales Presentations
- Business Forecasting
- Inventory Control
- Staff Recruitment
- Team Development
- Sales Coaching
- Deal Closing
- Customer Relationship Management
- Negotiation Management
- Pricing Strategy
- Sales process optimization
- Team leadership
Affiliations
- Travel
- Soccer
Languages
Arabic
Native or Bilingual
English
Full Professional
References
References available upon request.
Timeline
New Car Sales Manager
LaFontaine Automotive Group - Hyundai Dearborn
03.2021 - Current
Financial Advisor
Edward Jones
08.2019 - 03.2021
Sales Manager
The Suburban Collection - Suburban Acura
03.2013 - Current
Sales Manager
Gallery Automotive Group - BMW Gallery (Norwood)
10.2011 - 10.2012
General Sales Manager
Penske Automotive - BMW Of Warwick
04.2008 - 10.2011
Pre-owned sales manager
Penske Automotive - Lexus Of Warwick
05.2006 - 04.2008
Finance manager
Penske Automotive - Lexus Of Warwick
09.2004 - 05.2006
Bachelor of Arts - Accounting And Business Management
University of Alexandria
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