Performance-driven F&I Manager with experience across Genesis, BMW, MINI, Mercedes-Benz, and high-volume pre-owned operations. Skilled in menu-based selling, lender relations, compliance, and multi-product penetration (VSC, tire & wheel, appearance, ding & dent, key replacement, GAP, XPEL PPF). Recognized for maximizing PVR, strengthening compliance, and elevating client experience within high-end dealership environments.
Overview
12
12
years of professional experience
Work History
Finance & Insurance Manager
Genesis of Albany — McGovern Auto Group
Albany, NY
07.2025 - 01.2026
Transformed finance department operations, achieving a threefold increase in average PVR within three months.
Assisted in developing structures and processes within startup environment. Supported sales teams with finance referrals and delivery schedules.
Revamped menu presentation and implemented effective objection handling strategies to enhance product mix.
Ensured compliance accuracy for OFAC disclosures and adverse actions, enhancing operational integrity.
Finance Manager
Keeler Pre-Owned Center
Latham, NY
01.2025 - 07.2025
Oversaw finance department operations for high-volume pre-owned store, managing diverse vehicle makes and models.
Assisted in managing diverse brand portfolios. Customized client presentations to meet individual customer needs.
Utilized flexible delivery methods to effectively connect with clientele and boost product acceptance.
Optimized sales strategies to boost attachment rates across tire and wheel service contracts, ding and dent insurance, key replacement, and XPEL PPF products.
Finance Manager
Mercedes-Benz of Latham
Latham, NY
01.2024 - 07.2025
Coordinated finance support to maintain operational continuity amid staffing adjustments and transitions.
Ensured clean, compliant funding packages while preserving a first-class delivery experience.
Drove a 2X increase in appearance protection results and improved overall PVR through consistent TO execution, structured menu presentation and strong client engagement.
Finance Manager
BMW of Latham / MINI of Latham
Latham, NY
01.2021 - 07.2025
Managed a high-volume luxury store averaging 80–100+ deals per month across BMW and MINI brands.
Owned the full deal lifecycle from TO to structuring, contracting, delivery, scanning, and funding.
Maintained finance gross and compliance accuracy in partnership with sales management.
Grew product penetration (VSC, tire & wheel, ding & dent, key replacement, GAP, XPEL PPF) via disciplined menu sells.
Member Service Advisor
Broadview Federal Credit Union (formerly SEFCU)
Albany, NY
03.2014 - 12.2020
Underwrote and documented consumer auto loans and credit products.
Advised members on financing options; handled new accounts and daily transactions.
Built strong relationships with members and area dealerships to expedite approvals.