Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Daniel Petery

PARMA,OH

Summary

Seasoned General Manager and Owner with a proven track record at DDPete LLC, specializing in elevating customer satisfaction and streamlining operations for profitability. Expert in team leadership and complex problem-solving, achieving significant cost reductions and enhanced service quality. Demonstrates exceptional decision-making and communication skills, ensuring compliance and strong supplier relationships.

Overview

16
16
years of professional experience

Work History

Generel Mgr/owner

DDPete LLC
01.2014 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed the acquisition, enhancement, rental, and resale of residential houses to achieve profitability.
  • Controlled costs to keep business operating within budget and increase profits.

Owner/Operator

Accessible Homecare Solutions LLC
03.2009 - 01.2014
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Education

Associate of Arts - General Studies-

Cuyahoga Community College
Cleveland, OH
05-1985

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving

Affiliations

  • member of Vetbiz.org
  • member of Accessible Home Improvemant of America

Timeline

Generel Mgr/owner

DDPete LLC
01.2014 - 12.2024

Owner/Operator

Accessible Homecare Solutions LLC
03.2009 - 01.2014

Associate of Arts - General Studies-

Cuyahoga Community College

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Daniel Petery