Daniel Phillips

• Diagnosed complex drivability, electrical, and engine concerns using OEM scan tools and service information.
• Performed advanced repairs on brakes, suspension, steering, transmission, and HVAC systems.
• Inspected vehicles for safety and factory-recommended maintenance compliance.
• Interpreted Nissan technical bulletins to resolve recurring faults and improve repair accuracy.
• Mentored new technicians on diagnostic workflows, repair procedures, and quality standards.
• Verified completed repairs through road tests, system checks, and final quality inspections.
• Coordinated service recommendations with advisors to explain needed repairs and prioritize customer concerns.
• Maintained orderly repair documentation, parts requests, and workflow.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Coordinated with parts department to determine availability of necessary components.

I took one year of electronics classes and one year of automotive technology classes.