Daniel Ramos
Sussex,NJ
Summary
Friendly and Accommodating Customer Service Representative. Known for having a good work ethic, a positive attitude, and being a team player. Highly motivated and adept at mastering new skills quickly.
Overview
5
5
years of professional experience
Work History
Cashier
CBD of Newton
07.2023 - Current
- Trained under TriChome Institute for well-rounded knowledge in Cannabis
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Restocked and organized products throughout store.
Intern
Boulevard-Carroll Entertainment Group
03.2024 - 05.2024
- Offered a helping hand in warehouse throughout the day
- Learned how to quality check Keyboards, Pianos, and DJ equipment before sending out for rental
- Quickly and successfully fulfilled rental orders for the company
- Occasionally assisted with sound and stage setup before events
Customer Service Associate
Acme Markets, Inc
07.2019 - 09.2023
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Educated customers on company offerings.
- Handled large amounts of cash and counted cash drawers in between cashier shifts.
Education
Bachelor of Arts - Music Production
Ramapo College of New Jersey
Mahwah, NJAssociate of Arts - Music Technology
Sussex County Community College
Newton, NJ01.2021
High School Diploma -
High Point Regional High School
Sussex, NJ06.2020
Skills
- Customer Relationship Management
- Money Handling
- Self-Direction
- Inventory Control
- Customer Support
- Product restocking
- POS System Operation
- Discussing cannabis
- Customer Education
Timeline
Intern
Boulevard-Carroll Entertainment Group
03.2024 - 05.2024
Cashier
CBD of Newton
07.2023 - Current
Customer Service Associate
Acme Markets, Inc
07.2019 - 09.2023
Bachelor of Arts - Music Production
Ramapo College of New Jersey
Associate of Arts - Music Technology
Sussex County Community College
High School Diploma -
High Point Regional High School
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