
Dynamic and results-driven professional with extensive experience at Les Schwab Tires, excelling in customer service and team leadership. Proven track record in achieving financial targets through effective budget management and staff training. Skilled in problem-solving and decision-making, consistently enhancing operational efficiency and team performance.
As Les Schwab Tire Center Assistant Manager i was primarily responsible for supporting the store manager in daily operations, including managing inventory, supervising and training employees, handling customer service, and ensuring store policies and procedures are followed. They also handle administrative duties related to store operations and sales, like assisting with customer payments and processing merchandise.
Sold and serviced tires and wheels while delivering exceptional customer service.
Performed tire installations, maintenance, and free services like pressure checks.
Executed pre-trip safety inspections to ensure customer vehicle readiness.
Gained foundational management skills through daily bank deposits and budget management.
Monitored store budget to achieve financial targets consistently.
Participated in training programs to enhance leadership capabilities and prepare for management roles.
Executed diverse customer-facing responsibilities and technical tasks, including sales, tire washing, battery testing, and equipment maintenance, in a fast-paced environment demanding physical activity.