Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
12
12
years of professional experience
Work History
Sales Associate
Coggin Toyota at the Avenues ( Asbury Automotive )
Jacksonville, FL
08.2017 - 09.2024
Greeted customers and provided product information.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Conducted test drives for prospective buyers.
Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Developed relationships with potential buyers through phone calls and emails.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
Sales Associate/Sales Floor Manager
Rick Hendrick Toyota Fayetteville
Fayetteville, NC
07.2012 - 08.2017
Developed and maintained courteous and effective working relationships.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Built relationships with customers to encourage repeat business.
Developed strong rapport with customers and created positive impression of business.
Education
GED -
Stockbridge High School
Stockbridge, GA
08-1999
Skills
Product Sales
Sales Development
Customer Needs Assessment
Exceptional customer service
Excellent communication skills
Relationship Building
Flexible Schedule
Outgoing Personality
Positive and professional
Conflict Resolution
Timeline
Sales Associate
Coggin Toyota at the Avenues ( Asbury Automotive )
08.2017 - 09.2024
Sales Associate/Sales Floor Manager
Rick Hendrick Toyota Fayetteville
07.2012 - 08.2017
GED -
Stockbridge High School
Similar Profiles
Philip SaundersPhilip Saunders
General Manager at LHM American Toyota, Asbury Automotive GroupGeneral Manager at LHM American Toyota, Asbury Automotive Group