Daniel Reyes
Summary
Possessing excellent interpersonal skills and positive, upbeat attitude. Understanding customer service principles and cash handling procedures, with focus on accuracy and efficiency. Committed to delivering exceptional service and fostering welcoming environment. I developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferrable skills while transitioning into a new work environment.
Overview
4
4
years of professional experience
Work History
Head Cashier
Home Depot
09.2025 - Current
- Supervised daily cash operations, ensuring accuracy in transactions and adherence to company policies.
- Trained new cashiers on register procedures and customer service standards, enhancing team performance.
- Managed cash drawer reconciliation, identifying discrepancies and implementing corrective measures proactively.
- Assisted in inventory management by coordinating stock replenishment and maintaining organized displays.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Trained new cashiers on operational procedures, customer service standards, and point-of-sale systems.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction and loyalty.
- Managed cash register operations, ensuring efficient checkout experiences for customers.
Curbside Shopper
H-E-B
06.2022 - 08.2023
- Selected and gathered customer orders accurately and efficiently per guidelines.
- Maintained cleanliness and organization of shopping area to enhance operational efficiency.
- Communicated with team members to coordinate order fulfillment and address customer inquiries.
- Utilized mobile devices for inventory management and real-time order processing.
- Adapted quickly to changes in product availability, ensuring timely updates for customers.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
East Austin College Prep
Austin6 2024
No Degree - Marketing
Texas State University
San Marcos, TXSkills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Multi-tasking skill
- Team leadership
- Verbal/written communication
- Customer relations
Timeline
Head Cashier
Home Depot
09.2025 - Current
Curbside Shopper
H-E-B
06.2022 - 08.2023
High School Diploma -
East Austin College Prep
No Degree - Marketing
Texas State University