I enjoy the outdoors, technology, sports, gaming, and anything that is family oriented Dedicated husband and father of three beautiful girls Motivated self started and very quick learner to new trades
Daniel Richardson
Operations Manager
DeLand,FL
Summary
Driven by a results-focused approach, I leveraged my expertise in process improvement and team leadership at Solera Smart Living Systems LLC to enhance operational efficiency and customer satisfaction. Skilled in project management and staff development, I successfully implemented strategies that significantly improved communication and workflow, contributing to the company's growth and performance. Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
Work History
Operations Manager
Solera Smart Living Systems LLC
11.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Senior Programmer Technician
Crowne Audio
11.2017 - 11.2019
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Collaborated with product management to design, build and test systems.
- Worked closely with clients to establish specifications and system designs.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested systems, noting issues and completing preventive maintenance.
Gas Compressor Technician
Universal Air Products Corp
08.2015 - 10.2017
- Used technical manuals and diagrams to complete accurate installations and repairs.
- Operated all vehicles, tools and equipment in line with company guidelines.
- Performed preventive maintenance on schedule to maintain performance of natural gas and air compressors.
- Wired, programmed and tested CNG and high pressure air systems.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Lead Technician
Protection By Design
01.2011 - 01.2015
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Researched and implemented new technologies and equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Liaised with internal departments to optimize productivity and efficiency.
- Adhered to established policies and standards to safely complete projects.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
Marine Electrician
Auxiliary Systems Inc
01.2006 - 01.2011
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Troubleshot and repaired malfunctioning systems and components.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Followed state and local building regulations based on National Electrical Code.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Spliced, joined and connected wire to fixtures and other electrical components.
Education
No Degree - Marine Electrical
Tidewater Community College
Norfolk, VAHigh School Diploma -
Frank W. Cox
Virginia Beach, VA01.2001
Skills
- Process Improvement
- Document Control
- Performance reporting
- Business Planning
- Health and safety compliance
- P&L Management
- Performance monitoring
- Marketing
- Customer Service
- Customer Retention
- Workflow Optimization
- Customer Relationship Management
- Performance Evaluations
- Staff Training
- Staff Development
- Invoice Processing
- Decision-Making
- Project planning and development
- Advanced training in multiple automation and motorization systems
- Cost reduction and containment
- Superb time management skills
- Performance Management
- Social Media Marketing
- Policies and procedures implementation
- Risk Management
- Sales background
- Team Leadership
- Project Leadership
- Sales Presentations
- Project Management
- Workforce Management
Interests
Quote
It's OK to have your eggs in one basket as long as you control what happens to that basket.
Elon Musk
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
Solera Smart Living Systems LLC
11.2019 - Current
Senior Programmer Technician
Crowne Audio
11.2017 - 11.2019
Gas Compressor Technician
Universal Air Products Corp
08.2015 - 10.2017
Lead Technician
Protection By Design
01.2011 - 01.2015
Marine Electrician
Auxiliary Systems Inc
01.2006 - 01.2011
No Degree - Marine Electrical
Tidewater Community College
High School Diploma -
Frank W. Cox
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