Tanya Crockett
Sioux Falls,SD
Summary
High level of professionalism, motivation and commitment to patient satisfaction. Over 10 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting and recordkeeping.
Overview
18
18
years of professional experience
Work History
Scheduling Specialist
Avera Cancer Institute
12.2022 - Current
- Preforms diverse duties as they relate to the clinic to include, maintaining multiple physician, patient, surgery, procedure, and office schedules.
- Schedules patient provider appointment, radiology, as well as infusions, referrals and medical tests as ordered by the physician or advanced practice provider.
- Assists with scheduling of telemedicine visits and outreach visits.
- Coordinates all patient testing, infusions, and services closer to home if patient requests.
- Ensures authorization is in place prior to tests being performed.
- Responsible for scheduling, maintaining, and disseminating an acquisition, retention, and organization of documentation, and will provide clerical services for the clinic as indicated.
Search Consultant
GPAC
07.2022 - 12.2022
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
Business Development Manager
LGC
04.2022 - 05.2022
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Account Manager
Technopath Clinical Diagnostics
07.2021 - 03.2022
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Implemented and standardized 35 hospital on the same lot of QC products
Territory Sales Executive
Beckman Coulter
10.2018 - 06.2021
- Exceeded targets by building, directing and motivating high-performing sales team.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Transformed ND/SD territory revenue by leveraging strategic business development plan, moving region up in company rankings.
Territory Sales Consultant
Cardinal Health
06.2015 - 09.2018
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Service Coordinator
Avera Health
10.2010 - 05.2015
- Designed individualized service plans that took into account clients' goals and preferences.
- Upheld client satisfaction by designing accurate and detailed timelines for connectivity, contracting, and courier services and alerting clients of changes.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Medical Laboratory Technician
Avera Sacred Heart Hospital
06.2008 - 10.2010
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
Medical Laboratory Technician
St. Michael’s Hospital (Avera Partnered)
06.2005 - 06.2008
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Utilized expertise in chemistry and hematology to help with diagnosis of medical issues.
Education
Bachelor of Science - Information Technology
National American University
Sioux Falls, SD05.2016
Associate of Science - Medical Laboratory Technician
Mitchell Technical Institute
Mitchell, SD05.2005
Skills
- Accounts Payable and Accounts Receivable
- Patient Flow
- Team Meeting Management
- Motivational Leadership
- Vendor Sourcing
- Best Practices and Standards
Accomplishments
- Won "Central Region Award" in 2019 for obtaining >100% in all three categories: CHEM/IA, HEME/UA, & IT
- Won "Sales Excellence Award" in 2016 & 2017 for >100% in both categories: branded & National brand products
Timeline
Scheduling Specialist
Avera Cancer Institute
12.2022 - Current
Search Consultant
GPAC
07.2022 - 12.2022
Business Development Manager
LGC
04.2022 - 05.2022
Account Manager
Technopath Clinical Diagnostics
07.2021 - 03.2022
Territory Sales Executive
Beckman Coulter
10.2018 - 06.2021
Territory Sales Consultant
Cardinal Health
06.2015 - 09.2018
Service Coordinator
Avera Health
10.2010 - 05.2015
Medical Laboratory Technician
Avera Sacred Heart Hospital
06.2008 - 10.2010
Medical Laboratory Technician
St. Michael’s Hospital (Avera Partnered)
06.2005 - 06.2008
Bachelor of Science - Information Technology
National American University
Associate of Science - Medical Laboratory Technician
Mitchell Technical Institute
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