Daniel Rodriguez
Henderson,NV
Summary
Dynamic professional with proven expertise in customer service and complex problem-solving. Excelled at In-N-Out Burger by enhancing customer satisfaction and streamlining operations. Skilled in cash handling and computer applications, adept at fostering positive relationships and maintaining high standards of work. Demonstrated ability to adapt quickly and efficiently in fast-paced environments, ensuring peak performance and productivity.
Overview
6
6
years of professional experience
Work History
Associate
In-N-Out Burger
04.2019 - Current
- Managed efficient cash register operations.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Mechanic
XTREME Manufacturing
04.2023 - 05.2024
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
Boulder City High School
Boulder City, NVSkills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Complex Problem-Solving
Timeline
Mechanic
XTREME Manufacturing
04.2023 - 05.2024
Associate
In-N-Out Burger
04.2019 - Current
Boulder City High School