Daniel Rosa
Middletown,NY
Summary
Route Sales Service Representative and Certified Route Trainer with over 9 years of experience in sales and service including 1 on 1 customer contact, training and developing of new partners, and timely delivery of clean/functional products. Worked in adherence with Fleet Defense and SMITH training guidelines while maintaining a clean driving record in an accident free work environment.
Overview
15
15
years of professional experience
Work History
Route Service Sales Representative
Cintas Corporation
02.2017 - Current
- Managed and grew routes 96 and 10 with positive KPIs with numerous renewals and several recurring catalog sales
- Exceeded customers’ expectations by providing excellent service and competitive urgency to the set customer base in my territory
- Recruited 4 current Partners and continual recruiting efforts (with 1 being promoted)
- 2-time Summit Club winner, LR and LB awards, 30:30 Club winner, 4-time Peak Performer
- Certified Route Trainer: Successfully trained and developed 9 SSRs over the last 4 years while continuing to be a leader and mentor throughout their time as partners
Service Supervisor
Cintas Corporation
08.2022 - 12.2024
- Coaching and development of new and existing SSRs through weekly route rides.
- Maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance.
- Executing route ride evaluations, CSOPS, and performance reviews on current partners.
- Certified in Meticulous Hiring and Supervisor Effectiveness.
Warehouse Incentive Selector/Loader
C&S Wholesale Grocers
06.2011 - 07.2016
- Ensured accuracy of work and adhered to production and safety standards
- Implemented daily safe-lift and stretch-and-flex techniques to prevent injury
Education
Associate in Arts - Communications
SUNY Orange
Middletown, NY01-2015
Skills
- Detail oriented and organized
- Develops positive workplace relationships
- Mentoring and training
- Bilingual and customer focused
- Strong customer service
- Scheduling flexibility
- Goal-oriented mindset
- Effective time management
- Sales proficiency
Languages
Spanish
Professional Working
Timeline
Service Supervisor
Cintas Corporation
08.2022 - 12.2024
Route Service Sales Representative
Cintas Corporation
02.2017 - Current
Warehouse Incentive Selector/Loader
C&S Wholesale Grocers
06.2011 - 07.2016
Associate in Arts - Communications
SUNY Orange