Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alecia Joseph

Lincoln Park,MI

Summary

Resourceful Route Service Sales Representative, known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in customer service, sales strategy development, and route management. Excel at communication, problem-solving, and time management, ensuring excellence in customer relationships and operational success.

Overview

14
14
years of professional experience

Work History

Route Service Sales Representative

Cintas first aid and safety
Romulus, Michigan
09.2018 - Current
  • Sale of First aid and safety products that meet all customers needs, Including signing customers up with AED's and First aid Training and compliance.
  • Educating and Providing Customers with the equipment to meet and keep them within Ansi and OSHA compliancy.
  • Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
  • Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Analyzed customer data to identify trends in purchasing behaviors.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Developed and maintained relationships with existing customers to ensure customer satisfaction.

Route Check in Coordinator

Cintas
Westland, Michigan
09.2012 - 09.2018

• Audit end of day paperwork from Delivery Drivers, to ensure Billing and Credits counside with remaining product left on vehicles.

• Thoroughly audit and Inquire on all credits given on daily route paperwork.

  • Facilitated communication between different departments in order to resolve issues quickly.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Analyzed financial activities of department
  • Completed day-to-day duties accurately and efficiently.

Quality Inspection Lead

CINTAS, Professional Uniform and Facility Services
Westland, Michigan
07.2011 - 09.2012
  • Check quality of garment and linen in a fast paced environment.
  • Ensure all inspected products were completed and routed in a timely manner.
  • Resolve quality issues as they arise

Catering Assistant

Simply Scrumptious catering
Dexter , MI
08.2010 - 04.2011

• Prepare and deliver meals for large banquet events and weddings

  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Managed inventory and restocked catering supplies as needed.

Education

Associate of Arts - Pre Culinary

Schoolcraft College
Livonia, MI
04-2011

Skills

  • Performance tracking
  • Sales proficiency
  • Upselling strategy
  • Goal-oriented mindset
  • Sales representation
  • New customer solicitation
  • Safe vehicle operation
  • Product presentation
  • Customer retention
  • Route growth
  • Cross-selling techniques
  • Client relations
  • Outgoing and personable
  • Attention to detail
  • Willingness to learn new products and processes
  • Merchandising techniques
  • Route planning expertise
  • Strong customer service

Timeline

Route Service Sales Representative

Cintas first aid and safety
09.2018 - Current

Route Check in Coordinator

Cintas
09.2012 - 09.2018

Quality Inspection Lead

CINTAS, Professional Uniform and Facility Services
07.2011 - 09.2012

Catering Assistant

Simply Scrumptious catering
08.2010 - 04.2011

Associate of Arts - Pre Culinary

Schoolcraft College
Alecia Joseph