James Lavery
Claymont,DE
Summary
Dynamic Route Service Sales Representative with a proven track record at Delaware County Linen, excelling in customer service and performance tracking. Achieved significant sales growth through effective upselling and strategic collaboration. Strong time management skills complemented by a goal-oriented mindset, driving team success and enhancing operational efficiency.
Overview
13
13
years of professional experience
Work History
Route Service Sales Representative
Delaware County Linen
Chester, PA
09.2020 - Current
- Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
- Facilitated clear communication between customers and company management to resolve any issues or concerns quickly.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
- Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
Warehouse Manager
Warehousing By JPS
Philadelphia, PA
01.2018 - 09.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Route Supervisor/ Production Manager
Atlantic City Linen Supply Corporation
Philadelphia, PA
08.2012 - 01.2018
- Fostered a culture of continuous learning among team members by providing ongoing coaching and development opportunities related to route supervision best practices.
- Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
- Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
- Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
Education
High School Diploma -
Strath Haven High School
Wallingford, PA06.1993
Skills
- Strong customer service
- Effective time management
- Goal-oriented mindset
- Performance tracking
Timeline
Route Service Sales Representative
Delaware County Linen
09.2020 - Current
Warehouse Manager
Warehousing By JPS
01.2018 - 09.2020
Route Supervisor/ Production Manager
Atlantic City Linen Supply Corporation
08.2012 - 01.2018
High School Diploma -
Strath Haven High School