Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Manager, Broker
Amistad Freight, Inc.
06.2022 - Current
Built and strengthened long-lasting client relationships based on accurate price quotes and trust to complete job correctly.
Monitored every step of transit from pickup to delivery of customer products.
Maintain track of all relevant documents and ensure information is correct for accounting.
District Parole Officer II
Texas Department Of Criminal Justice
06.2018 - 05.2022
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
Conducted investigations by doing in-depth research and compiling police reports.
Arranged substance abuse rehabilitation for offenders.
Entered and updated data on all assigned to caseload to stay up to date on current information.
Personnel Security Officer
Inner Parish Security Corporation
05.2015 - 05.2018
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Body Shop Technician
B&G Auto Body
11.2014 - 05.2015
Replaced and repaired vehicle parts according to work order instructions.
Inspected vehicles to identify and document repair needs.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
Probation Parole Officer
Mississippi Department Of Corrections
12.2013 - 07.2014
Provided court testimony to support court decisions.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Performed routine home inspections and drug tests for offenders on parole.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Team Lead
Dick's Sporting Goods
12.2011 - 07.2013
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Provided excellent customer service by helping customers to make the best purchase decision for their sporting needs.
Education
Bachelor of Arts - Criminal Justice
University of Southern Mississippi
Hattiesburg, MS
05.2013
Skills
Report Development and Presentation
Customer Satisfaction
Managing Multiple Tasks
Administrative Oversight
Cooperative Attitude
Creative Solutions
Critical Thinking
Complex Problem-Solving
Data Entry
Certification
CompTIA Network+ (currently working to complete)
Cybersecurity Professional Certificate, Google - Completing by November of this year
Senior Staff Accountant/Controller, Interim-CFO at Amistad Community Health CenterSenior Staff Accountant/Controller, Interim-CFO at Amistad Community Health Center