
Detail-oriented Certified Veterinary Technician with 15 years of relevant experience and specific expertise in the field of veterinary medicine and management. Dedicated to excellent animal care and client service through nurturing the animal-human bond.
• Assisted in managing a team of 25 non-DVM veterinary professionals
• Developed continuing education and training initiatives for all staff
• Ensured compliance with OSHA and HIPAA regulations
• Addressed and resolved client and team member conflicts
• Managed hospital inventory and vendor relations
• Recruited and onboarded non-DVM veterinary staff
• Supervised over 150 active wildlife center volunteers
• Created SOPs for infectious disease control and enrichment programs
• Worked with a wide range of species, including aves, reptilia, amphibia, and mammalia
• Conducted daily training for ambassador animals
• Captured and restrained wildlife safely and effectively
• Assisted in hiring, training, and mentoring a large veterinary staff
• Created and implemented sheltering SOPs for the medical center
• Managed over 500 animal care volunteers, including orientation, training, and conflict resolution
• Contributed to statistical reports on fostering, animal care, infectious disease, death and euthanasia, and medical intakes
• Maintained and troubleshoot multiple databases and veterinary software systems
• Assisted in supervising the foster department, which oversaw the care and placement of 2,000 animals yearly
• Provided daily care and cleaning for hospital patients
• Triage emergency cases and determine urgency and order of treatment
• Educated animal owners on feeding, general care, medical conditions, and treatment options
• Managed prescriptions and coordinated refills for clients
• Cleaned kennels, examination and operating rooms, and animal loading and unloading facilities
• Treated animals in both routine and emergency situations
• Administered anesthesia for operations and surgeries
• Cared for various animals, including rodents, exotic birds, and wildlife
• Provided emergency first aid to animals as needed
• Supervised daily animal care and hospital volunteers
• Provided veterinary support for disease management and mitigation
• Inoculated animals against various diseases
• Managed prescriptions and coordinated refills for clients
• Administered medication and assisted in animal examinations
• Cared for animals pre-surgery, including administering anesthetics
• Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities