Daniel Ruelas
3621 El Segundo,CA
Summary
As a Ramp Manager/Trainer at Cargo Handling Services, I excel in operational management and adaptability, significantly enhancing ramp efficiency and safety. My leadership ensured timely flight operations and minimized incidents, embodying dependability. Expert in ground handling and training for major airlines, my strategies reduced aircraft turnaround time, showcasing a commitment to excellence and continuous improvement.
Overview
27
27
years of professional experience
Work History
Ramp Manager/trainer
Cargo Handling Services
09.2019 - Current
- Ensured timely departures and arrivals of flights through proficient management of resources and personnel on the ramp.
- Coordinated closely with airport authorities for compliance with local, state, and federal regulations governing airfield operations.
- Minimized incidents on the ramp area by enforcing strict adherence to safety regulations and guidelines among all staff members.
- Improved communication between departments by establishing clear channels and protocols for information sharing during crucial events.
- Developed a strong team of ramp agents through comprehensive training programs and performance evaluations.
- Optimized equipment utilization by scheduling maintenance checks, ensuring availability during peak times, and minimizing downtime.
- Maintained high safety standards in all aspects of ramp operations, conducting regular inspections and addressing potential hazards.
- Contributed to the development of company policies concerning ramp operations, ensuring alignment with organizational goals and industry best practices.
- Enhanced ramp operations efficiency by implementing streamlined processes and procedures for aircraft handling.
- Collaborated with airline representatives to address customer concerns promptly, ensuring satisfaction and repeat business from clients.
- Reduced turnaround time for aircraft by coordinating effectively with ground service teams and flight crews.
- Managed budgetary constraints effectively by monitoring expenses closely and identifying areas for cost reduction or optimization.
- Implemented effective risk mitigation strategies to minimize disruptions in services due to unforeseen events or circumstances beyond control.
- Streamlined operational workflow in the ramp area, resulting in increased productivity and reduced delays for cargo aircrafts.
- Established a positive work environment that promoted teamwork, accountability, and continuous improvement among employees in the ramp area.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage/freight and assisted crew with bags for over daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage/ULD was placed on correct outgoing compartments.
- Coordinated ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to maintenance for immediate repair attention to avoid creating flight departure delays.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish flight crew pick up and drop off.
Ramp Manager/trainer
Alliance Ground International
08.2013 - 09.2019
- Developed a strong team of ramp agents through comprehensive training programs and performance evaluations.
- Maintained high safety standards in all aspects of ramp operations, conducting regular inspections and addressing potential hazards.
Ramp Supervisor
Aircraft Services International Group
07.2001 - 08.2013
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
- Ensured compliance with all regulatory requirements for airport operations by staying current on industry standards and guidelines.
Ramp Agent/Lead
Ontario Aircraft Services
06.1998 - 07.2001
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Education
High School Diploma -
Morningside High School
Inglewood, CA06-1998
Skills
- Operational management
- Incident response
- Ground handling
- Train the trainer for the following airlines Aerounion, Asiana, Mas air, Qatar, Cathay Pacific,
- Weight/balance loading
- New agent training
- Aircraft towing
- Arrival/departure procedures
- Adaptability and flexibility
- Aircraft greeting
- Cargo equipment operation
- Hazardous materials handling
- Live cargo handling
- Ground support services
- Safety procedures
- Heavy equipment operation
- Pushback and towing
- Ramp security
- Airside operations
- Ramp service
- Dependable and responsible
- Aircraft tug operation
Timeline
Ramp Manager/trainer
Cargo Handling Services
09.2019 - Current
Ramp Manager/trainer
Alliance Ground International
08.2013 - 09.2019
Ramp Supervisor
Aircraft Services International Group
07.2001 - 08.2013
Ramp Agent/Lead
Ontario Aircraft Services
06.1998 - 07.2001
High School Diploma -
Morningside High School
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