Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Rumoro

Cathedral City,CA

Summary

Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering over 20-years history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk.

Overview

25
25
years of professional experience

Work History

Public Adjuster

ClaimScope Inc
01.2024 - Current
  • Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
  • Consistently met or exceeded performance goals by efficiently managing caseloads and delivering superior service to clients.

Commercial Real Estate Agent

First Hotels, Inc.
11.2022 - Current
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Secured repeat business with satisfied clients through exceptional customer service and consistent delivery of desired results.

New Home Sales Associate

Toll Brothers
08.2021 - 11.2022
  • Facilitated negotiations with potential customers and secured deals through proactive communication and strategic relationship-building
  • Drove revenue growth within luxury home builder division by capitalizing on new business development opportunities and forging strong customer relationships for retention and referrals


Client Greeter & Sales Assistant

J. Williams Staffing
08.2019 - 08.2021
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.

Table Games Dealer

Fantasy Springs Casino
04.2018 - 07.2021
  • Recognized as the site's Top Blackjack Dealer by delivering consistent, quality customer service
  • Administered high volume of weekly transactions by accepting bets, paying winners, and controlling the flow of the game while effectively de-escalating guest issues.

Restaurant Owner

Dan's Got Crabs
09.2014 - 09.2017
  • Supported start-up and growth of new business by building a team of 20 front and back of house staff, designing menus, and creating marketing campaigns to yield annual profit growth
  • Achieved 4.5/5 restaurant rating as a result of exceptional customer service, quality food, and friendly dining atmosphere
  • Conducted negotiations with vendors to secure cost-effective pricing on supplies and materials, leading to 30% average profit margin
  • Utilized upselling and adding-on with every customer to drive overall sales
  • Coached, mentored, and trained associates by implementing best practices and SOPs for an aligned service approach.

Table Games Dealer

Pechanga Resort & Casino
01.2000 - 01.2014
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Education

High School Diploma -

Buffalo Grove High School
Buffalo Grove, IL

California Real Estate License -

California Real Estate License
08.2024

Skills

  • Customer Service
  • Active Listening
  • Patience and Tolerance
  • Cash Handling
  • Card Shuffling Techniques
  • Cashiering
  • Game Security Measures
  • Table Game Operations
  • Excellent customer service
  • Multitasking
  • Table game rules
  • Professionalism

Timeline

Public Adjuster

ClaimScope Inc
01.2024 - Current

Commercial Real Estate Agent

First Hotels, Inc.
11.2022 - Current

New Home Sales Associate

Toll Brothers
08.2021 - 11.2022

Client Greeter & Sales Assistant

J. Williams Staffing
08.2019 - 08.2021

Table Games Dealer

Fantasy Springs Casino
04.2018 - 07.2021

Restaurant Owner

Dan's Got Crabs
09.2014 - 09.2017

Table Games Dealer

Pechanga Resort & Casino
01.2000 - 01.2014

High School Diploma -

Buffalo Grove High School

California Real Estate License -

California Real Estate License
Daniel Rumoro