Jodi Wilson
Orion
Summary
With a proven track record at Master Contractors LLC, I excel in claims processing and customer service, significantly enhancing company reputation. Skilled in negotiations and problem-solving, I adeptly manage multiple tasks, ensuring thorough investigations and informed client decisions. Achievements include streamlining organizational growth through exceptional claims handling and customer interactions.
Overview
17
17
years of professional experience
Work History
Public Adjuster
Master Contractors LLC
03.2020 - 05.2024
- Enhanced company reputation by consistently providing outstanding customer service throughout the entire claims process.
- Negotiated and settled insurance claims on behalf of policyholders.
- Conducted thorough investigations to asses the extent of damages and determine coverage eligibility.
- Reviewed insurance policies to identify potential coverage gaps or discrepancies that could impact claim outcomes.
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Handled claims from start to finish.
Billing and Enrollment Specialist
Allegra Direct
08.2016 - 03.2020
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Processed payments.
Cashier/Customer Service Cashier
Lowe's
04.2007 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Pontiac Central High School
Pontiac, MI06-2005
Skills
- Claims investigation
- Claims processing
- Organizational growth
- Customer service
- Problem-solving
- Multitasking and organization
Timeline
Public Adjuster
Master Contractors LLC
03.2020 - 05.2024
Billing and Enrollment Specialist
Allegra Direct
08.2016 - 03.2020
Cashier/Customer Service Cashier
Lowe's
04.2007 - 01.2012
High School Diploma -
Pontiac Central High School
Similar Profiles
Seth GosneySeth Gosney
Construction Manager at Master Contractors of PalmbeachConstruction Manager at Master Contractors of Palmbeach
Charles NewbyCharles Newby
Owner at Master Blaster LLC.Owner at Master Blaster LLC.
MINU JOSEPHMINU JOSEPH
Client relationship manager at MASTER SYSTEMS LLCClient relationship manager at MASTER SYSTEMS LLC
Trevor LeinbachTrevor Leinbach
Package Delivery Driver at UPSPackage Delivery Driver at UPS
Nicole DeBaillieNicole DeBaillie
Administrative Assistant at St. Paul Lutheran ChurchAdministrative Assistant at St. Paul Lutheran Church