DANIEL SACCOCCIA
Dayton,OH
Summary
Dynamic security professional with a proven track record at U S Security Associates Inc, adept at implementing advanced surveillance systems and enhancing safety protocols. Recognized for exceptional communication skills and a strong commitment to public security, I excel in training teams and developing actionable solutions to mitigate risks effectively.
Knowledgeable [Desired Position] with strong foundation in banking operations and team management. Successfully led initiatives to improve customer satisfaction and streamline processes. Demonstrated expertise in financial services and problem-solving to ensure smooth branch operations.
Overview
48
48
years of professional experience
Work History
Banking Assistant
Bank of Boston
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Sourced qualified investors for hedge fund, private equity and real estate investment managers.
- Executed financial due diligence and created a valuation model to establish enterprise value and purchase price.
- Reported daily averages and shortages to the operations department.
- Opened new customer accounts, including checking, savings and lines of credit.
Security
Merchants Security
10.2023 - Current
- Maintained order, responded to emergencies and enforced federal and local laws.
- Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
- Conducted fire watch patrol and asset protection surveillance for occupied and unoccupied condominium units during construction phase.
- Checked and secured building entrances.
- Monitored access control systems, including CCTV systems.
- Patrolled buildings, facilities and perimeter areas to prevent damage to property.
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
- Develop and implement safety and emergency response plans.
- Coordinate with vendors to ensure security systems are properly maintained.
Customer Services
IGA FOODS
08.2010 - 05.2015
- Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
- Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 75%.
- Assisted customers with store and product complaints.
- Delivered excellent customer services, promptly addressing concerns and questions.
Technical Assistant
Foxboro Industries
03.1978 - 10.2006
- Assisted in troubleshooting technical issues to enhance system performance and reliability.
- Provided support for software updates and installations, ensuring minimal disruption to operations.
- Maintained documentation of technical processes and procedures for future reference and training purposes.
- Collaborated with cross-functional teams to streamline workflows and improve operational efficiency.
Food Service Worker
North End Pizzeria
03.1979 - 08.2006
- Prepared and assembled food items according to menu specifications.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring stock levels met demand.
- Provided excellent customer service, addressing inquiries and resolving issues.
- Trained new staff on food preparation techniques and safety protocols.
- Monitored food quality and presentation standards before serving to customers.
Injection Mold Operator
A H Tool Die Inc
01.1988 - 08.2003
- Provided onsite training.
- Designed chemical conversion processes, such as verification, desertification, intensification, transmogrification, distillation, hydrogenation, oxidation or reduction of fats and oils and vegetable oil refining.
- Started up and shut down processing equipment.
- Supported financial analysis and support in securing and executing external financing for projects.
- Maintained proper stock levels on a line.
- Changed equipment over to a new product.
- Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
- Monitored and adjusted production processes or equipment for quality and productivity.
Security Supervisor
U S Security Associates Inc
09.1998 - 02.2003
- Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Hired, trained and managed a staff of 25 associates.
- Assessed company security risks and developed actionable solutions to be presented to management.
Education
Associate of Science - Business
Peen Forster
Azusa, CA04-2007
Skills
- Superb sales professional
- Strong communication skills
- Inventory control procedures
- Display design
- Flexible schedule
- Fire Damage Reduction
- Records Updating
- Accuracy
- Employee training
- Positive outlook
- Basic clerical knowledge
- Cash handling accuracy
- Excellent multi-tasker
- Vigilance
- Public Security
- Fire Safety
Languages
Italian: Professional
Extracurricular Activities
National Customer Service Association National Association of Sales Professionals Member Alumni Association Member Small Business Association (2008 - present) National Customer Service Association National Association of Sales Professionals Member Alumni Association Member Small Business Association (2008 - present)
Timeline
Security
Merchants Security
10.2023 - Current
Customer Services
IGA FOODS
08.2010 - 05.2015
Security Supervisor
U S Security Associates Inc
09.1998 - 02.2003
Injection Mold Operator
A H Tool Die Inc
01.1988 - 08.2003
Food Service Worker
North End Pizzeria
03.1979 - 08.2006
Technical Assistant
Foxboro Industries
03.1978 - 10.2006
Banking Assistant
Bank of Boston
Associate of Science - Business
Peen Forster