Summary
Overview
Work History
Skills
Timeline
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Daniel Salazar

Atlanta ,GA

Summary

Driven Shift Manager with proven track record at McDonald's, enhancing team performance and customer satisfaction. Skilled in Inventory Control and Relationship Building, adept at handling customer complaints and streamlining operations. Achieved significant improvements in efficiency and productivity, demonstrating strong decision-making and a flexible schedule to meet business needs.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonald's
07.2020 - Current
  • Excelled in every store position and regularly backed up front-line staff.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Tracked receipts, employee hours, and inventory movements.
  • Trained and mentored new employees to maximize team performance.

Restaurant Waiter

Legendary Events Catering
10.2019 - 01.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Answered customers' questions, recommended items, and recorded order information.

Skills

  • Supply Ordering
  • Equipment Troubleshooting
  • Schedule oversight
  • Inventory Control
  • Relationship Building
  • Flexible Schedule
  • Decision-Making
  • Cash Handling
  • Handling Customer Complaints

Timeline

Shift Manager

McDonald's
07.2020 - Current

Restaurant Waiter

Legendary Events Catering
10.2019 - 01.2023

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Daniel Salazar