Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Daniel Schuldt

Daniel Schuldt

San Tan Valley,AZ

Summary

Experienced people leader seeking remote opportunity to work as a team or independently in a customer-facing role utilizing years of critical thinking, problem solving, logistics and supervisory skills to achieve optimal results.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Install Coordinator

AAA Smart Business
11.2021 - Current
  • Company Overview: AAA Smart Business is an affiliate of the AAA Auto Company
  • This branch specializes in security systems for homeowners and commercial businesses
  • Responsible for coordinating and scheduling jobs and service tickets
  • Scheduling and coordinating jobs until completion
  • Ensuring job completion and quality control
  • Customer service and call center
  • Troubleshooting
  • Mentoring and training new employees
  • Assisting other team members with their tasks (taking phone calls, working their tickets, answering questions to resolve an issue, assisting other departments=access/gates, service, and tech support)
  • Creating and scheduling service tickets
  • Creating dialers and updating customer account information
  • Working Salesforce cases
  • Coordinating with technicians and their daily tasks
  • Working with salespeople, project managers, and directors to increase revenue goals by 25%
  • Reviewing documents and customer’s terms of agreement
  • Reviewing notes on accounts and determining next course of action
  • Attend meetings to ensure quality control, achieve revenue goals, and updating job and service ticket statuses
  • Knowledge of Salesforce, Sedona, Stages, Microsoft Word and Powerpoint
  • Receive and send emails and chats to assist customers and team members
  • Working through department inboxes to complete additional tasks averaging 30 emailed tasks per day
  • Working through spreadsheets to complete additional archived service tickets averaging 70 per day
  • AAA Smart Business is an affiliate of the AAA Auto Company
  • This branch specializes in security systems for homeowners and commercial businesses

Crew Foreman

Wang Electric Systems
10.2020 - 10.2021
  • Company Overview: A 20-year-old $9 Million-dollar leader in residential and commercial rough and trim electric
  • Also providing underground electrical systems and services
  • Responsibility for all crew scheduling, logistics and performance on numerous job sites
  • Leading three (3) member crew to complete all finishing trim electrical work requiring perfect attention to detail for multi-million dollar Arizona homes
  • Training of all crew members in rough and trim electrical work
  • Troubleshooting any and all issues with rough and trim crew
  • Negotiating with vendors for material pricing
  • Scheduling and coordinating crews to ensure 100% task completion prior to other contractors or owner occupied final approval
  • Calculating over 50 independent requests to ensure wiring and wattage compatibility
  • A 20-year-old $9 Million-dollar leader in residential and commercial rough and trim electric
  • Also providing underground electrical systems and services

Foreman

AZ Custom Construction Services
11.2015 - 02.2020
  • Company Overview: High-end residential custom home electrical work, all rough and trim category’s
  • Overall responsibility for all crew and equipment scheduling, logistics and customer and general contractor interaction
  • Leading 1-4 crews in conjunction with general contractors to ensure custom electrical rough and trim work is completed timely and on budget
  • Meeting with vendors, customer and contractors to ensure continuity in workforce scheduling, materials and P&L alignment
  • Ordering materials, scheduling crews and equipment as well as heavy customer interaction to maximize profitability and loss prevention
  • Hiring, discipline and termination of crews as applicable
  • High-end residential custom home electrical work, all rough and trim category’s

Project Manager

Park Forest Electric
02.2005 - 10.2015
  • Company Overview: Father in law owned electrical company in Park Forest, ILL
  • Performed electrical work in conjunction with insurance company claims for needed repairs
  • Managing multiple crews in performing rough and trim electrical specialty work for insurance companies and remodels
  • Assumed operational control after father in law fell ill for over 4 months ensuring job completion, overall P&L responsibility, payroll and all ancillary services
  • Negotiating with General Contractors and insurance companies to gain alignment on work to be performed and timelines required
  • Bidding and workforce planning on all jobs
  • Troubleshooting and critical thinking required at all job phases to ensure completeness
  • Father in law owned electrical company in Park Forest, ILL
  • Performed electrical work in conjunction with insurance company claims for needed repairs

Education

Associates Degree -

University of Phoenix
12.2013

Electrician Certificate Studies -

Prairie State College

Skills

  • Process Improvement
  • Scheduling
  • Training & Development
  • Logistics
  • Customer Service
  • Blueprints
  • Workforce Planning
  • Cost Management
  • Vendor Negotiation
  • Troubleshooting
  • Managerial/Supervisory
  • Mechanical Ability
  • Problem Solving
  • Mentoring
  • Salesforce
  • Sedona
  • Stages
  • Microsoft Word
  • Microsoft Powerpoint
  • Email Communication
  • Chat Communication
  • Spreadsheets

Certification

  • Fingerprint Clearance Certified
  • OSHA 10 hour course completion

Timeline

Install Coordinator

AAA Smart Business
11.2021 - Current

Crew Foreman

Wang Electric Systems
10.2020 - 10.2021

Foreman

AZ Custom Construction Services
11.2015 - 02.2020

Project Manager

Park Forest Electric
02.2005 - 10.2015

Associates Degree -

University of Phoenix

Electrician Certificate Studies -

Prairie State College

Similar Profiles

CREATE PROFILE
Daniel Schuldt