Daniel Share
Newtown Square,PA
Summary
Skilled Business Development leader offering 11 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
19
19
years of professional experience
Work History
Director, Business Development
BlueGolf
03.2012 - Current
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Represented company and promoted products at conferences and industry events.
Senior Customer Support Rep
BlueGolf
03.2009 - 02.2012
- Built and strengthened long-lasting client relationships based on providing excellent customer support.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Analyzed customer trends to discover areas of opportunity and provide feedback to management.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Customer Support Rep
BlueGolf
02.2007 - 01.2009
- Connected with customers to address questions and resolve issues through phone and email.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador.
Director of Membership
Sea Oaks Golf Club
01.2005 - 01.2007
- Managed golf shop operations, including supervising staff of 40 employees.
- Improved customer service by implementing new employee policies and procedures.
- Increased membership participation and revenue in tournaments by 65%.
- Organized promotional events and interacted with membership to increase sales volume.
Education
Bachelor of Science in Recreation and Park Management -
The Pennsylvania State University
University Park, PA12.2004
Skills
- Prospecting
- Pipeline Management
- Consultative Selling
- Sales Forecasting
- Mentoring and Coaching
- Relationship Building
- Business Development
- Strategic Partnerships
Professional Memberships
PGA of America, Class A Member
Elected June 2008
Timeline
Director, Business Development
BlueGolf
03.2012 - Current
Senior Customer Support Rep
BlueGolf
03.2009 - 02.2012
Customer Support Rep
BlueGolf
02.2007 - 01.2009
Director of Membership
Sea Oaks Golf Club
01.2005 - 01.2007
Bachelor of Science in Recreation and Park Management -
The Pennsylvania State University