Daniel Siow
Costa Mesa,CA
Summary
Successful retailer and business owner with in-depth knowledge and experience working as a jewelry and eye-wear expert. Independent owner responsible for generating leads, conducting follow-ups, hosting sales events, accounting duties, and recruiting and training employees. Outgoing, enthusiastic professional with outstanding communication skills and strong ability to identify, develop, and cultivate strategic relationships. Motivated and eager to utilize skills gained through experience to further a reputable, growth-oriented company.
Overview
22
22
years of professional experience
Work History
President & CEO
Daniel & Company
10.2010 - Current
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods
- Suggest specific product purchases to meet customers' needs
- Take photographs of displays or signage
- Review insurance policy terms to determine whether a particular loss is covered by insurance
- Visited 2 trade shows in Las Vegas, NV and Basel, Switzerland
- Solicit sales of new or additional services or products
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
- Review invoices, work orders, consumption reports to estimate peak delivery periods and to issue work assignments
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
- Track and trace goods while they are en route to their destinations, expediting orders when necessary
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated
- Sell products being promoted and keep records of sales
- Stock shelves with over 100 products
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Review operational records and reports to project sales and determine profitability
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
- Collaborate with others to obtain products or other display items
- Resolve customer complaints regarding sales and service
Manager
Sunglasses Network
10.2012 - 05.2015
- Leader of the E-Commerce department and uploaded over 200 SKUs
- Head of online advertising utilizing Google Adwords to increase revenue
- Responsible for accounting using computers and accounting software
Sales Associate
Classic Designs Fine Jewelers
07.2007 - 09.2010
- Learn about products and in person sales
- Talk to over 20 vendors and manufacturers for the company to purchase the latest products for the year
- Create an online footprint
Junior Therapist
The Center for Autism and Related Disorders
06.2005 - 07.2007
- Learn about behavioral therapy and apply to the real world
- Treat 3 to 5 children per day diagnosed with autism and implement the patients in society
- Travel to patients homes to improve fine motor, language, social, and behavioral skills
Host
Hibachi Steak House
06.2003 - 06.2005
- Greet customers with an energetic smile and attitude
- Show over 200 customers per night to their seats for a pleasant experience at the restaurant
- Help manager with impromptu tasks
Education
Certificate of Diamond Grading - Jewelry
Gemological Institute of America
Carlsbad, California07.2008
Bachelor of Arts - Psychology
University of California, Irvine
Irvine, California06.2007
Skills
- Employee relations
- Business planning
- Staff training
- Company representation
- Budgeting and cost control
- Negotiation
- Sales and marketing
- Revenue growth
- Vendor sourcing and negotiations
- Strategic planning
- Account management
- Decision-making
Awards
- Received recognition from Supervisors and Case Managers for work done at the Center for Autism and Related Disorders
- Received recognition from the Gemological Institute of America for finishing in the top 10 percent in my class
- Selected by Classic Designs Fine Jewelers and Breitling Watch Company to represent the two companies at the Reno Air Races
- Won award for 'Best Watch Sold' for Cartier Southern California at the year end event in 2009 while working for Classic Designs Fine Jewelers
- Selected by Classic Designs Fine Jewelers and Vertu to train at the Vertu luxury phone factory in the United Kingdom
- Finished as a top 5 retailer account in the United States for Persol Eyewear as President of Daniel & Company
- Finished as a top 20 retailer account in the United States for Luxottica Eyewear as President of Daniel & Company
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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