Daniel Slate

Spokane,WA

Summary

Accomplished business owner with a proven track record at Slate Exteriors, specializing in roofing and custom remodels. Excelled in project management and client service, boosting customer satisfaction through strategic operations and relationship building. Skilled in contract management and negotiations, with a background in hands-on roles at Bridger Roofing and Langlie Roofing.

Overview

years of professional experience

Work History

Owner

Slate Exteriors

04.2012 - 05.2024

The company's main phocus is based Around Roofing siding and custom remodel work from concrete to finish product, minus a few key licenced trades like HVAC Electrical and Plumbing.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Forman

Bridger Roofing

01.2009 - 03.2012

Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Inspected completed work to verify quality standards and compliance with criteria.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Reviewed project details to specify correct materials and equipment for job sites.
Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.

Roofer

Langlie Roofing

01.2008 - 01.2010

Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Installed, repaired, and replaced single-ply roofing systems.
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Inspected problem roofs to determine best repair procedures.

Skills

Customer relations
Small business operations
Relationship building
Verbal and written communication
Client service
Project management

Operations management
Business management
Project estimating
Bidding processes
Contract management

Timeline