Daniel Sobalvarro
Norwood,CO
Summary
Aloha,
I have traveled and worked in the service industry over twenty years from New Orleans to Hawaii! I integrate well with my co-workers, and great guest rapport.
Overview
11
11
years of professional experience
Work History
Server
Smuggler's Union Brewery
Telluride, CO
06.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
Austin's Elite
Austin, TX
05.2013 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Ritz-Carlton
Honolulu, HI
05.2018 - 11.2018
Education
Associate Of Applied Arts -
Kapiolani Community College/University of HI Community Colleges
Honolulu, HISkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Sales expertise
- Quality Control
Languages
Spanish
Elementary
Timeline
Server
Smuggler's Union Brewery
06.2021 - Current
Server
Ritz-Carlton
05.2018 - 11.2018
Bartender
Austin's Elite
05.2013 - Current
Associate Of Applied Arts -
Kapiolani Community College/University of HI Community Colleges