DANIEL SPRINGSTEEN
Dart Restoration
North Bellmore
1
Certification
10
years of professional experience
Dedicated professional with a strong foundation in customer service, recognized for consistently delivering exceptional support and achieving high satisfaction rates. Proven ability to efficiently resolve inquiries while fostering positive relationships with clients. Skilled in leveraging effective communication and problem-solving techniques to enhance the overall customer experience, ensuring loyalty and repeat business. Committed to continuous improvement and excellence in service delivery.
Work History
Customer Service Rep
4 Years 1 Month- Answering phones after hours and weekends when needed. Scheduled jobs.
- (Temporary Position) Remote Job
Exterminator / Sales
2 Years- Conducted thorough inspections to identify pest infestations in residential and commercial properties.
- Collaborated with clients to educate them on preventive measures and long-term pest management solutions.
- Visited new clients residence to sell future pest infestation jobs.
Closing Manager
9 Months- Greet & help customers, Bookkeeper, Cashier, Stocking manager, Closing manager.
- Led team in efficient closing processes, ensuring accurate financial reconciliation at end of shifts.
- Trained and mentored staff on best practices for closing operations, improving overall team performance.
Assistant Manager
2 Years 7 Months- Oversaw daily operations to ensure efficiency and compliance with company standards.
- Coordinated scheduling and staffing to meet customer demand and operational needs.
- Oversaw front end department dealing with customer concerns and the book keeping department.
Education
Regents Diploma
Associates - Business
Skills
Bookkeeping
Managing invoices and payments
Maintaining accurate records
Demonstrated ability to lead
Organizational skills
Strong Communication
Customer Support
Data entry
Appointment scheduling
Certification
PestEd Training
July 2020
Bookkeeping and Quickbooks - Molloy University
March 2024 - August 2024
Timeline
Customer Service Rep
Dart Restoration
08.2022 - CurrentRead More
Exterminator / Sales
Arrow Exterminating
08.2020 - 08.2022Read More
Closing Manager
CVS
04.2019 - 01.2020Read More
Assistant Manager
Best Market
09.2016 - 04.2019Read More
Nassau Community College
Associates from Business
Read More
Lynbrook High school
Regents Diploma
Read More