Detail-oriented IT Technician with strong hardware troubleshooting, network maintenance, and customer service skills. Committed to ensuring seamless system performance and reliable connectivity.
Overview
4
4
years of professional experience
Work History
IT Technician
Sequoia Union High School District
Menlo Park, California
09.2022 - Current
Supported staff with hardware and software troubleshooting issues.
Installed and configured computer systems for classroom use.
Maintained network connections for reliable internet access.
Assisted in the setup of audio-visual equipment for events.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Resolved hardware issues including replacing parts as necessary.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Provided technical support to users via telephone or remote access.
Managed inventory of over a 1000 IT assets such as laptops, desktops, servers and peripherals.
Deployed operating systems.
Security Officer
Google
Sunnyvale, California
11.2021 - 08.2022
Monitored premises to ensure safety and security for all personnel.
Conducted regular patrols to identify potential hazards or security breaches.
Prepared incident reports detailing observed activities and irregularities.
Maintained accurate logs of all security related activities.
Monitored surveillance cameras and responded to suspicious activity.