Detail-oriented associate skilled in troubleshooting computer issues and managing high-value products, including Apple devices. Streamlines workflows and organizes tasks to enhance operational efficiency. Collaborates with management to align project objectives and improve customer satisfaction through timely service and tailored recommendations.
Overview
5
5
years of professional experience
Work History
Sales Professional
Amherst Automotive Service And Repair
Amherst, Ohio
03.2025 - Current
Facilitated vehicle purchases through effective customer communication and product expertise, enhancing buyer experience.
Expanded sales pipeline while delivering exceptional customer service to clients.
Conducted follow-up calls to gauge customer satisfaction and promote retention.
Sales Account Executive
Total Quality Logistics Inc.
Independence, Ohio
08.2024 - 02.2025
Negotiated per-load pricing with drivers and dispatchers, building a personalized book of business for the broker
Sales Representative
US Shingle
Sarasota, Florida
03.2024 - 07.2024
Articulated product quality and service details during sales process, building strong customer relationships from initial contact to project completion.
Associate
Amazon
North Randall, OH
01.2022 - 03.2024
Demonstrated effective decision-making in fast-paced environment at Amazon.
Protected high-value products, including Apple devices, minimizing loss risk.
Implemented systems for safe handling of valuable products, ensuring operational efficiency.
Coordinated palletizing tasks to enhance inventory organization.
Troubleshot computer-related issues for associates, improving overall workflow.
Maintained alignment with high-level managers through regular communication.
Retail Sales Associate
Lowe's
Elyria, Ohio
11.2021 - 11.2022
Maintained welcoming shopping environment and supported daily store operations to enhance customer experience. Assisted customers and stocked merchandise while organizing shelves to ensure product availability and uphold customer satisfaction.
Cashier/Stocker
Giant Eagle
Elyria, Ohio
09.2020 - 10.2021
Delivered packages promptly to residential and commercial clients, ensuring satisfaction.
Ensured accurate and timely deliveries by prioritizing customer needs.
Adapted to problem-solving initiatives, effectively communicating solutions.
Communicated project updates to align work priorities with senior management.