Daniel Thomas
Orange Park,FL
Summary
Highly motivated manager with 20+ years experience in the hospitality industry. Exceptionally skilled in team building, and creating relationships with staff and guests.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Epping Forest Yacht And Country Club
03.2023 - 02.2024
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
- Developed unique events and special promotions to drive sales.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
Bar/Restaurant Manager
Top Dawg Tavern
02.2022 - 03.2023
- Reconciled cash and credit card transactions to maintain accurate records.
- Handled guest complaints professionally, resolving issues quickly to maintain positive customer experiences.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Food and Beverage Manager
Club Continental Country Club
06.2016 - 02.2022
- Maintained highest standards for beverage quality and service.
- Organized and helped to coordinate large weddings and events
- Maintained and balanced cash drawers and a safe.
- Created team building exercises to produce productivity.
- Managed bar inventory and product orders.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Assistant General Manager
Howl At The Moon
04.2012 - 05.2017
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Scheduling all FOH employees in a high volume environment.
- Met business targets with streamlined operations stratagies.
Education
No Degree - Business Administration
Jefferson Community And Technical College
Louisville, KY06.2002
High School Diploma -
Waggener High School
Louisville, KY06.1999
Skills
- Coaching and Mentoring
- Strategic Planning
- Employee Performance Evaluations
- Recruitment and hiring
- Cost Control
- Customer Service
- Inventory Managment
Certification
- Servsafe certified Training - 09.14.23-09.14.28
Timeline
Food and Beverage Manager
Epping Forest Yacht And Country Club
03.2023 - 02.2024
Bar/Restaurant Manager
Top Dawg Tavern
02.2022 - 03.2023
Food and Beverage Manager
Club Continental Country Club
06.2016 - 02.2022
Assistant General Manager
Howl At The Moon
04.2012 - 05.2017
No Degree - Business Administration
Jefferson Community And Technical College
High School Diploma -
Waggener High School
- Servsafe certified Training - 09.14.23-09.14.28
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