Daniel Timmerman
Dubuque,IA
Summary
Dependable worker you can count on to do their work in an efficient and precise manner. Adaptable professional expertise, good with working in groups as well as on my own. Capable of training and handling majority of workplace conflicts on my own. Expertise with customers and management with a growing interest with law enforcement with an emphasis for investigations. Capable of any task at hand and isn't afraid of completing less than desirable work in order to achieve a higher goal later in life.
Overview
2
2
years of professional experience
Work History
Server
Boulder Tap House
11.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Bartender
Buffalo Wild Wings
07.2021 - 11.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Left due to poor managing staff.
Shift Leader
Casey's Gas Station
03.2020 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Bachelor of Arts - Psychology, Minor in Criminal Justice.
Iowa State University
Ames, IA05.2023
High School Diploma -
Wahlert Catholic High School
Dubuque, IA05.2019
Skills
- Table Setting Arrangements
- Quality Control
- Price Memorization
- Stocking and Replenishing
- Fluent in English
- Moderate abilities in French
Timeline
Server
Boulder Tap House
11.2022 - 05.2023
Bartender
Buffalo Wild Wings
07.2021 - 11.2021
Shift Leader
Casey's Gas Station
03.2020 - 03.2021
Bachelor of Arts - Psychology, Minor in Criminal Justice.
Iowa State University
High School Diploma -
Wahlert Catholic High School
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