DANIEL T. LLOYD
Tampa,FL
Summary
Dynamic General Manager with a proven track record at Eagles Golf Club, driving operational efficiency and achieving 12% revenue growth. Expert in budgetary management and strategic planning, fostering a culture of excellence and teamwork. Passionate about enhancing customer experience and developing business through strong relationships and innovative event strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Eagles Golf Club
Odessa, FL
09.2023 - Current
- Supervises all daily operations for ownership group including oversight of all six departments and respective management.
- Oversees monthly financial review, revenue growth, budgetary management, instilling and nurturing the company mission in the staff writ-large, cultivating relationships, and developing the business through its employee base.
- Leads business development and strategic planning for fiscal year and associated departmental budgets
- Responsible for creating, analyzing, and explaining quarterly P&L statements for ownership.
- Establish rapport with potential clientele or affiliates and membership to build on brand image, equity, and customer experience.
- Drove operational efficiency with continual YoY revenue growth of 12% in 2023 and 8.3% in 2024 while reducing expenses.
Director of Golf Operations
Eagles Golf Club
07.2021 - Current
- Coordinates all daily operations in golf; conducts all merchandising and inventory related procedures, including purchasing.
- Cultivates strategic planning for course and capital expense projects with ownership.
- Establishes and implements department policy, procedures, goals, and initiatives.
- Creation of annual budget
- Continually develops training and onboarding materials.
- Executed 350+ organized outings and grew golf revenues by nearly 25% since 2022 through promotion of events, revamping of tournament packages, and proper maximization of facility utilization in and out of season.
Service Manager
Lake Jovita Golf & CC
Dade City, Florida
05.2016 - 03.2021
- Spearheaded setup and settlement of in-house events.
- Responsible for daily open and close of business, monitoring team performance, and leading the service staff.
- Conducted scheduling and training, ensuring standard control and service coverage.
- Inventory control and AP-related tasking for the lounge and bar.
Education
Master's Degree - Business Administration
Southern New Hampshire University
Manchester, NH11-2022
Bachelor of Science - Biology/Ecology
Saint Leo University
Dade City, FL01.2017
Skills
- Operations Management
- Club Operations
- Project Management
- Inventory Management
- Budgetary Management
- Financial Management & Forecasting
- Merchandising & Inventory Control
- Event & Membership Sales
- Event Contracting
- CRM software(s)
- Business Strategy
- Strategic Planning
- Data Analytics & Trend Recognition
- Analytical Reporting & Writing
- Business Development
- Leadership
- Culture & Team Development
- Customer Experience
Certification
American Institute of Certified Public Accountants Certifications:
Performance Measurement Techniques, Process of Strategy Formation, Supplier and Supply Chain Management, Applying Data Analytics to Business Performance, Time Management
References
References available upon request.
Timeline
General Manager
Eagles Golf Club
09.2023 - Current
Director of Golf Operations
Eagles Golf Club
07.2021 - Current
Service Manager
Lake Jovita Golf & CC
05.2016 - 03.2021
Master's Degree - Business Administration
Southern New Hampshire University
Bachelor of Science - Biology/Ecology
Saint Leo University