Daniel Trujillano
St. Cloud
Summary
Versatile System Administrator skilled in Azure, Microsoft 365, and identity management. Experience includes managing secure access, implementing automation, and ensuring system reliability, contributing to improved user support and business continuity in enterprise environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Systems Administrator
Florida League of Cities
03.2023 - 06.2026
- Administer Microsoft Azure and Microsoft 365 cloud services supporting more than 220 enterprise users in a hybrid infrastructure environment.
- Configured and maintained Azure Virtual Machines, Azure Virtual Desktop, Azure Key Vault, and Azure Application Proxy to enhance security and performance of enterprise cloud infrastructure.
- Manage Microsoft Entra ID identity lifecycle including provisioning, authentication, authorization, Role-Based Access Control (RBAC), Conditional Access, and Multi-Factor Authentication (MFA).
- Deploy and manage Microsoft Intune policies for endpoint compliance, device management, application deployment, and secure remote access.
- Administer Microsoft Exchange Online, SharePoint Online, Teams, Defender, and Microsoft 365 tenant services.
- Implement and support Single Sign-On (SSO) solutions utilizing SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC) for enterprise applications.
- Developed PowerShell automation to optimize Microsoft 365 administration, user provisioning, reporting, and operational workflows.
- Maintained Nutanix virtualization infrastructure and Rubrik backup solutions to ensure effective business continuity and disaster recovery capabilities.
Network Specialist
School District of Osceola County
07.2021 - 03.2023
- Supported 9,000+ Microsoft 365 identities, ensuring seamless user access and compliance in a large enterprise environment.
- Administered Active Directory, Windows Server, DNS, DHCP, Group Policy, and Microsoft 365 services.
- Supported hybrid identity infrastructure integrating on-premises Active Directory with Microsoft cloud services.
- Delivered Tier II/Tier III support for cloud identity, authentication, Microsoft 365, and enterprise infrastructure issues.
- Automated Microsoft Teams administration and enterprise workflows using PowerShell.
- Managed 200+ virtual machines on Nutanix virtualization infrastructure, optimizing resource allocation and performance.
- Assisted with Microsoft licensing and Azure administration, facilitating effective cloud service management and compliance.
Computer Technician
School District of Osceola County
09.2018 - 07.2021
- Provided technical support to 200 staff and 2,000 students, enhancing user experience in a large educational environment.
- Diagnosed, repaired, and maintained more than 1,500 Windows devices, ensuring high system availability and user productivity.
- Coordinated workstation deployments, imaging, software installations, and endpoint troubleshooting, streamlining setup processes.
- Assisted in account management, Active Directory, and classroom technology infrastructure, ensuring system reliability.
Help Desk Analyst
Lockheed Martin
10.2017 - 09.2018
- Resolved issues related to Active Directory, authentication, password, hardware, software, VPN, and Microsoft Office, minimizing downtime for users.
- Provided enterprise technical support through 30+ daily chat sessions and 20+ phone interactions, ensuring timely issue resolution.
- Documented, tracked, and escalated incidents in ServiceNow while consistently maintaining high customer service standards and meeting SLA requirements.
Education
Master of Science - Cybersecurity and Information Assurance
Western Governors University
07-2026
Bachelor of Science - Information Technology
Florida International University
Skills
- Microsoft Azure
- Microsoft 365
- Azure Virtual Machines
- Azure Virtual Desktop
- Azure Key Vault
- Entra ID
- Active Directory
- Conditional Access
- Multi-factor authentication
- SAML
- OAuth 20
- OpenID Connect
- Identity management
- Microsoft Intune
- Exchange Online
- SharePoint Online
- Microsoft Teams
- Windows Server
- Group policies
- DNS
- DHCP
- Backup Solutions
- PowerShell
- Graph API
- Identity and access management
- Customer service
Certification
- Microsoft Certified: Identity and Access Administrator Associate
- CompTIA Security+
- ISC2 Certified in Cybersecurity (CC)
- Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
Technical Skills
Microsoft Azure, Microsoft 365, Exchange Online, SharePoint Online, Microsoft Teams, Azure Virtual Machines, Azure Virtual Desktop, Azure Key Vault, Microsoft Entra ID, Active Directory, Hybrid Identity, Conditional Access, Multi-Factor Authentication (MFA), RBAC, Zero Trust Security, SAML, OAuth 2.0, OpenID Connect, Identity Lifecycle Management, Microsoft Intune, Microsoft Defender, Windows Server, Group Policy, DNS, DHCP, Nutanix, Rubrik, PowerShell, Microsoft Graph API, ServiceNow
Timeline
Systems Administrator
Florida League of Cities
03.2023 - 06.2026
Network Specialist
School District of Osceola County
07.2021 - 03.2023
Computer Technician
School District of Osceola County
09.2018 - 07.2021
Help Desk Analyst
Lockheed Martin
10.2017 - 09.2018
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Bachelor of Science - Information Technology
Florida International University