Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
Generic
Open To Work

Daniel Twum

customer service agent
New york

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service Representative

Work Type

Full Time

Location Preference

Remote

Salary Range

₵0/hr - ₵1000/hr

Important To Me

Work from home option

Summary

Dynamic Customer Service Representative with a proven track record at Too Good To Go, excelling in problem resolution and effective communication. Successfully educated users on sustainable practices, enhancing customer satisfaction and engagement. Skilled in data management, I consistently maintained accurate records while resolving inquiries and complaints efficiently.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

Too good To go
Copenhagen
2025.08 - Current
  • Assisted customers with inquiries about food rescue and app usage.
  • Handled customer complaints and resolved issues promptly and effectively.
  • Educated users on sustainable practices and the impact of food waste.
  • Maintained accurate records of customer interactions in the system.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Diploma in Computing -

IPMC
Accra, Ghana
2025.01 - 2026.03

Skills

  • Customer service
  • Problem resolution
  • Effective communication
  • Data management

Languages

English
First Language
English
Intermediate (B1)
B1

Certification

Diploma in computing

expert in customer services

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Too good To go
2025.08 - Current

Diploma in Computing -

IPMC
2025.01 - 2026.03
Daniel Twumcustomer service agent