Hardworking and passionate job seeker with strong organizational, personable, and team building skills eager to secure an entry-level Client Services position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Agent
New York Life Insurance Company
11.2022 - 03.2023
Consulted with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details
Performed business door knocking and cold calling to prospect and build my book of business
Worked directly with the New York Life Corporate Business Solutions Team to provide group benefits packages and financial guidance to the employees
Trained through NYLIC University, which is a unique and comprehensive training program that provides financial professionals with education and skills for their career
Sales Representative
Greenliving
07.2022 - 10.2022
Visit customers in their homes to consult with them to help identify the home improvement product that will fit the needs at their home
Communicate with construction crews the details of the job, along with coordinating a start date that best fits the homeowner’s schedule
Participate in weekly sales training which consist of role play, script memorization, product seminars, and presentations
Visit job sites before, during, and after to ensure the project is moving along as planned and that the homeowners are satisfied
Server
Osteria Panevino
11.2021 - 07.2022
Only server not born in Italy at the oldest Italian restaurant in the Historic San Diego Gaslamp District
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Closed and opened the restaurant, managed the staff, did sales revenue paperwork and distributed gratuity to the whole front of the house staff
Upsold high-profit items such as wine, mixed drinks, specials, and appetizers to enhance sales numbers
Server
The Butcher’s Cut Steakhouse
07.2021 - 07.2022
Hired with no previous restaurant experience
Served at a high-end steakhouse in the Historic San Diego Gaslamp District while delivering great customer service in a busy, fine-dining downtown environment
Won a steak dinner for selling the most specials during one shift
Served private corporate dinners all by myself, in our separate private room for groups of 20 or more, designated for businesses traveling for conventions
Education
Master of Arts - Organizational Leadership
Point Loma Nazarene University
San Diego, CA
12.2021
Master of Arts - Tourism and Hospitality
California State University, Northridge
Northridge, CA
Bachelor of Science - Business Marketing, Entrepreneurship
University of Tennessee, Knoxville
Knoxville, TN
05.2019
Skills
Fluency in Spanish
Microsoft Office
Public Speaking
Coach Clients
Cold Calling
California Life and Health License
Proficient with Salesforce and Mondaycom
Strong Team Contribution
Emotional Intelligence
Consulting with Customers
Interpersonal Communication Skills
Prospecting Skills
Timeline
Agent
New York Life Insurance Company
11.2022 - 03.2023
Sales Representative
Greenliving
07.2022 - 10.2022
Server
Osteria Panevino
11.2021 - 07.2022
Server
The Butcher’s Cut Steakhouse
07.2021 - 07.2022
Master of Arts - Organizational Leadership
Point Loma Nazarene University
Master of Arts - Tourism and Hospitality
California State University, Northridge
Bachelor of Science - Business Marketing, Entrepreneurship
Corporate Vice President, Advanced Markets Network at New York Life Insurance CompanyCorporate Vice President, Advanced Markets Network at New York Life Insurance Company