Daniel Vega
San Clemente,CA
Summary
Driven professional with a proven track record in enhancing customer satisfaction and mentoring athletes at A21 Athletics. Skilled in guest engagement and coaching strategies, demonstrated through exceptional service at Charlie's Cantina and team performance improvements. Excels in high-pressure environments, fostering positive experiences and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Charlie's Cantina
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
Coaching Assistant
A21 Athletics
05.2023 - 08.2023
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
Front of House Employee
Chick-fil-A
06.2022 - 12.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Educator
Lululemon
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Psychology
Vanguard University of Southern California
Costa Mesa, CA05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Coaching Strategies
- Sales Strategies
- Guest Engagement
Accomplishments
- Graduated Summa Cum Laude (3.9-4.0 GPA) with top honors in my class
- Played four years of college baseball for Vanguard University
Timeline
Server
Charlie's Cantina
05.2024 - Current
Coaching Assistant
A21 Athletics
05.2023 - 08.2023
Front of House Employee
Chick-fil-A
06.2022 - 12.2022
Educator
Lululemon
06.2021 - 02.2022
Bachelor of Arts - Psychology
Vanguard University of Southern California