Daniel Vinai
Whiting,NJ
Summary
Organized, independent worker with strong time-management skills. Previous management experience highlighted qualities of self-motivation, strong verbal communication, usage of conflict resolution, team leadership, staff development, & flexible thinking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Customer Service Clerk
Stop And Shop Supermarkets
04.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Lawn Care Technician
Rich Green Lawns
05.2021 - 09.2021
- Assess the condition of lawns
- Inspect for damage created by insects, weather, over watering, lack of water, and cutting practices
- Apply appropriate treatment based on inspection to include fertilizers, insecticides, and fungicides - Advise customers on the appropriate course of treatment moving forward including appropriate cutting and watering of the lawn and inform them of any issues currently occurring on the lawn
- Appropriately stock work vehicle with the different products needed to complete all work for the day
- Maintain all equipment
- Maintain and grow customer relations and work to always provide excellent customer service
- Communicate any needs, issues, and client interactions with management and record all in the business software for future reference.
Certified Veterinary Technician
NorthStar VETS
08.2019 - 11.2020
- Perform medical and nursing techniques in the treatment of small animals
- Tasks include drawing blood, blood testing, placing intravenous catheters (including PIC and central lines), medicating medicating patients with topical, oral and intravenous medications, medical dosing and calculations, monitoring anesthetic procedures, operating and monitoring a wide variety of medical equipment, nursing assessments of patients
- Training and mentoring new employees
- Guiding veterinary assistants with education and practical skills to becoming veterinary technicians (nurses)
- Maintaining a professional, safe and cohesive work environment
- Creating and maintaining positive and trusting relationships with clients and their pets.
Certified Veterinary Technician, Nursing Supervisor
RBVH, Hillsborough
08.2016 - 08.2019
- Perform medical and nursing techniques in the treatment of small animals
- Tasks include drawing blood, blood testing, placing intravenous catheters (including PIC and central lines), medicating medicating patients with topical, oral and intravenous medications, medical dosing and calculations, monitoring anesthetic procedures, operating and monitoring a wide variety of medical equipment, nursing assessments of patients
- Training and mentoring new employees
- Guiding veterinary assistants with education and practical skills to becoming veterinary technicians (nurses)
- Maintaining a professional, safe and cohesive work environment
- Creating and maintaining positive and trusting relationships with clients and their pets.
Certified Veterinary Technician
NorthStar VETS
12.2009 - 08.2016
- Perform a wide variety of medical, nursing, & husbandry techniques in treatment of small animals including administering medications, phlebotomy, and cytology - Trained in Canine Rehabilitation & Physical Therapy from the University of Tennessee, College of Veterinary Medicine
NASM Certified Personal Trainer
RWJ Fitness & Wellness Center
03.2015 - 08.2015
- Assess movement & fitness level of client through the Functional Movement Screen (FMS) - Program & implement fitness routines using FMS, as well as clients’ goals & personal fitness history - Coach clients to use proper form & function of various exercises - Motivate & inspire clients using positive energy & short/long term goal markers - APT Aquakinetics Certification - NASM Group Personal Trainer Certified
Treatment Associate
New Hope Foundation
06.2014 - 03.2015
- Counseled addicts withdrawing from various drugs / alcohol - Led self-help programs & group meetings introducing the importance of coping strategies - Recorded bios & personal/addiction history - Maintained civility on the unit
Veterinary Technician
Associated Humane Society
06.2009 - 12.2009
- Care for all animals under shelter care -Maintain husbandry and clean shelter environment -Medicate all animals in need of medical treatment -Work with veterinarian to maintain healthy shelter environment -Assist veterinarian with medical procedures -Monitor anesthesia, clean and maintain all surgical equipment
Veterinary Technician
Veterinary Surgical Services
06.2004 - 05.2009
- Place IV catheters, draw blood and administer injections (IV,SQ, IM)
- Anesthetize, intubate and monitor patients under anesthesia
- Setup OR suite and all surgical equipment and instruments for procedures
- Clean, pack and sterilize all Surgical equipment.
Merchandising Manager
Gap, INC
04.2002 - 06.2004
- Merchandised clothing & recorded sales trends - Maintained customer relations by creating a welcoming environment - Improved employee relations and motivated staff - Ran day-to-day operations including creation of employee schedule, performing inventory counts, & preparation of sales deposits
Education
High School Diploma -
Central Regional High School
Bayville, NJHealth Coach Institute Certified Life Coach -
Health Coach Institute
2019
Certified Health Coach -
Health Coach Institute
2019
Fear Free Certification - Veterinary Medicine
Fear Free
2017
NASM Certified Group Personal Training Specialist -
National Acadamy of Sports Medicine
2015
Certified Veterinary Technician - Veterinary Medicine
VTNA
2012
NASM Certified Personal Trainer -
National Academy of Sports Medicine
2012
Skills
- Personalized Support
- Active Listening
- Staff Training
- Collaborative Environments
- Conflict Resolution Techniques
- Medical Terminology Knowledge
- Training Development Aptitude
- Conflict Resolution
- Recordkeeping Strengths
- Reading Comprehension
- Records Management
- Prioritization
- Grammar
Timeline
Customer Service Clerk
Stop And Shop Supermarkets
04.2023 - Current
Lawn Care Technician
Rich Green Lawns
05.2021 - 09.2021
Certified Veterinary Technician
NorthStar VETS
08.2019 - 11.2020
Certified Veterinary Technician, Nursing Supervisor
RBVH, Hillsborough
08.2016 - 08.2019
NASM Certified Personal Trainer
RWJ Fitness & Wellness Center
03.2015 - 08.2015
Treatment Associate
New Hope Foundation
06.2014 - 03.2015
Certified Veterinary Technician
NorthStar VETS
12.2009 - 08.2016
Veterinary Technician
Associated Humane Society
06.2009 - 12.2009
Veterinary Technician
Veterinary Surgical Services
06.2004 - 05.2009
Merchandising Manager
Gap, INC
04.2002 - 06.2004
High School Diploma -
Central Regional High School
Health Coach Institute Certified Life Coach -
Health Coach Institute
Certified Health Coach -
Health Coach Institute
Fear Free Certification - Veterinary Medicine
Fear Free
NASM Certified Group Personal Training Specialist -
National Acadamy of Sports Medicine
Certified Veterinary Technician - Veterinary Medicine
VTNA
NASM Certified Personal Trainer -
National Academy of Sports Medicine