Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Walker

Oak Point,TX

Summary

Dynamic, detail-oriented, and results-driven professional with a proven track record at Starbucks, excelling in customer service, process improvement, and team support. Adept at mentoring teams and optimizing workflows, ensuring quality and efficiency. Recognized for problem-solving abilities and strong attention to detail, contributing to enhanced customer satisfaction and operational success.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
12.2022 - Current
  • Delivered fast, accurate, and friendly service to customers in a high-volume environment.
  • Resolved customer concerns through active listening and problem solving.
  • Mentored and supported new team members to strengthen team performance.
  • Introduced more efficient task management methods to improve workflow and consistency.
  • Ensured compliance with company standards for product quality, cleanliness, and operations.

Crew Member

Mochinut
09.2021 - 09.2022
  • Prepared and served food products while maintaining quality and presentation standards.
  • Implemented new methods for task organization, resulting in improved service speed and consistency.
  • Assisted with inventory management and cash handling with a focus on accuracy and accountability.
  • Supported team collaboration to ensure smooth daily operations and customer satisfaction.

Shift Lead

TeaLatte Bar
05.2018 - 02.2020
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.

Education

Associate of Science -

DCCCD
Farmers Branch, TX
12-2020

Skills

  • Problem Solving
  • Process Improvement
  • Customer Service
  • Team Leadership and Support
  • Attention to Detail
  • Workflow Optimization
  • Time Management
  • Adaptability
  • Quality Assurance
  • Organization

Timeline

Barista

Starbucks
12.2022 - Current

Crew Member

Mochinut
09.2021 - 09.2022

Shift Lead

TeaLatte Bar
05.2018 - 02.2020

Associate of Science -

DCCCD

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