Client Service Representative - Answered patient phone calls and relayed messages for five busy medical oncology offices. Obtained prior authorizations from insurance companies for radiology scans. Added Responsibility: New Visit Coordinator - Obtain, organize, copy, and file new patient records and radiology images prior to consultations.
Promotion: Session Assistant I - Front desk responsibilities, including checking patients in and out of appointments, scheduling future MD appointments and radiology imaging, and collecting documentation and records for new patients.
Promotion Session Assistant II/Care Coordinator II - Facilitated the day-to-day operation of a medical oncology team. Rooming patients in and out of exam rooms. Obtaining notes, reports, and results from other facilities while the patient was in the clinic. Scheduled STAT consults, scans, and chemotherapy appointments. Rescheduled M.D. calendar. Added Responsibility: Chemotherapy pharmacy assistant - answered and triaged phone calls. Organized and delivered patient injections and medications, and delivered them to the chemotherapy unit and/or clinics.
Strategic Partnership Coordinator - Coordinating and scheduling appointments for MSK patients at local partner hospitals. Obtaining reports, MD notes, and results from the local partners, and sending them to the proper MSK MD. Sending MSK MD notes, radiology scans, and pathology reports to partner hospital MDs.