Daniel Wolfram
Port Washington,WI
Summary
Leadership in strategic planning, operational strategy development, and performance improvement. Drive measurable results through process optimization and stakeholder alignment. Known for effective communication and consistent delivery of business objectives.
Overview
23
23
years of professional experience
Work History
Director of NatGen Data Services
National General Insurance Company
Milwaukee, WI
08.2003 - Current
- Streamlined operations across departments in insurance organization, improving collaboration and service delivery.
- Managed project timelines and resources for system upgrades and technology implementations, ensuring successful completion.
- Spearheaded project management for system upgrades and technology initiatives.
- Developed performance metrics to evaluate productivity and support targeted service delivery improvements.
- Worked with senior leadership to design long-term business objectives and strategies.
- Collaborated with senior leadership to set long-term objectives for the company.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Monitored market conditions and competitor activities to inform business decisions.
- Organized resources to support departmental collaboration and improve workflow. across departments to maximize productivity levels.
- Led change management efforts to adapt to market shifts and organizational needs.
- Implemented new technologies to streamline processes and enhance productivity.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Partnered with staff to create professional development plans to support personal and business growth.
- Assessed employee performance against established benchmarks or targets.
- Evaluated internal reports to assess financial health and operational efficiency. and identified areas of risk or potential cost savings.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Education
Associate Degree in Marketing - Marketing And Business
Blackhawk Technical College
Janesville, WI05-1996
Skills
- Project management
- Project coordination
- Strategic planning
- Performance metrics
- Data analysis and insights
- Budget management
- Financial planning
- Operational efficiency
- Process improvement
- Change leadership
- Regulatory compliance
- Cross-functional collaboration
- Team leadership
- Problem solving
Timeline
Director of NatGen Data Services
National General Insurance Company
08.2003 - Current
Associate Degree in Marketing - Marketing And Business
Blackhawk Technical College