Daniel Wray
Ellenboro,NC
Summary
Accomplished leader with a proven track record at Walmart, adept in team management and customer service excellence. Enhanced operational efficiency and product quality through meticulous attention to detail and robust problem-solving skills. Experienced in mentoring staff to foster a collaborative environment, achieving significant improvements in customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Lead - Meat and Produce
Walmart
08.2023 - Current
- Led a team in the meat and produce departments, ensuring high standards of quality and customer satisfaction.
- Managed inventory levels, reduced waste, and optimized department efficiency.
- Developed strong problem-solving skills and a meticulous approach to maintaining product quality.
- Trained and mentored staff, fostering a team-oriented environment.
Customer Service Manager
Walmart
03.2020 - 08.2023
- Managed customer service operations, emphasizing excellent service and efficient problem resolution.
- Gained experience in managing complex situations and making decisions that balanced customer satisfaction with operational efficiency.
Cashier
Walmart
04.2019 - 03.2020
- Provided exceptional customer service and handled transactions with precision.
Education
High School Diploma -
Isothermal Community College
Spindale, NC05.2007
Skills
- Leadership & Team Management
- Problem-Solving
- Customer Service
- Attention to Detail
Certification
- ServSafe August 2024
Timeline
Team Lead - Meat and Produce
Walmart
08.2023 - Current
Customer Service Manager
Walmart
03.2020 - 08.2023
Cashier
Walmart
04.2019 - 03.2020
High School Diploma -
Isothermal Community College