Luis Francisco
Vineyard,UT
Overview
4
4
years of professional experience
Work History
Produce/Meat Team lead
Walmart
01.2022 - 09.2023
- Conducted performance reviews to measure employee growth and skills
- Monitored workflows to ensure accuracy in data entry processes and provide timely resolutions when issues arise
- Investigated products or markets to determine areas for opportunity
- Prepared reports to summarize operational results and financial performance
- Delegated tasks to team members according to project requirements and employee strengths
- Updated and enforced policies regarding employee conduct, productivity and performance standards
- Canceled orders based on customer requests, inventory or delivery problems
- Developed and utilized team-building exercises to promote workplace synergy and productivity
- Successfully led team of 20 members to deliver projects on time and within budget
- Assisted in the recruitment and onboarding and training of new team members
- Utilized English and Spanish proficiency to built relationships with Spanish and English Speaking customers
- Learned new materials, processes and programs correctly and efficiently
- Provided coaching and mentoring to my associates.
Team member trainer
TacoBell
11.2020 - 12.2021
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Developed strong customer service skills
- Assisted new employees during training sessions
- Operated fryers, grills, ovens and other kitchen equipment safely
- Trained new employees on proper use of kitchen equipment and safety protocols
- Followed safety procedures to prevent foodborne illness and allergens
- Developed a thorough knowledge of menu items and their preparation methods.
Bagger
Rancho Markets
10.2019 - 06.2020
- Conducted regular maintenance on equipment used in packaging operations
- Verified accuracy of orders before packing them for customers
- Examined and inspected stock items for wear and defects
- In the produce department, checked cart wheels to identify malfunctions and defects.
Education
High School Diploma -
Mountain view high school
05.2022
Skills
- Effective Customer Service Communication
- Understanding Customers Needs
- Bilingual Spanish and English
- Critical Thinking and Problem Solving
- Leadership Skills
- Team Work and Collaboration
- Department Management
- Product Knowledge
- Shipment Processing
- Effective Planning
- Product Recommendations
- Identifying Sales Trends
- Management Interaction
- Leadership Communications
- Inventory Recordkeeping
- Quality Inspections
- Organization and Categorization
Timeline
Produce/Meat Team lead
Walmart
01.2022 - 09.2023
Team member trainer
TacoBell
11.2020 - 12.2021
Bagger
Rancho Markets
10.2019 - 06.2020
High School Diploma -
Mountain view high school