Daniel Yi

Operated and maintained digital display systems and screen-based equipment in an indoor environment

Provided clear, user-friendly explanations of machine functionality to customers and team members

Diagnosed and resolved technical issues with display systems, minimizing downtime

Assisted users with setup, troubleshooting, and optimal use of equipment

Translated complex technical concepts into simple, actionable instructions

Ensured proper system performance through routine checks and preventive maintenance

Delivered responsive, high-quality customer support in a fast-paced environment

• Provided outstanding customer service in a high-pressure dining environment.
• Oversaw precise order processing and ensured prompt food delivery to tables.
• Ensured cleanliness and organization of dining area and service stations.
• Facilitated training sessions for new staff on menu items and service protocols.
• Partnered with kitchen staff to uphold food quality and presentation standards.
• Executed cash transaction processing and ensured accurate register balancing at shift conclusion.

• Prepared and served high-quality beverages following established recipes and presentation standards.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
• Assisted customers in selecting menu items, providing recommendations based on preferences and dietary needs.
• Operated espresso machines and grinders with precision to achieve optimal flavor extraction for each beverage.
• Managed cash register operations, processing transactions accurately and efficiently during peak hours.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.