Daniel Zenga
Senior Sales Compensation Professional
Salem,MA
Summary
Results-driven Sales Analyst offering 7 years of experience analyzing and reporting on sales data. Well-organized and understands the full cycle of Sales Compensation. Team oriented that focuses on providing the best customer service to all internal stakeholders. Ambitious individual committed to implementing business solutions to boost profitability and productivity.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Senior Sales Compensation Analyst
Microsoft - Nuance
Burlington , MA
11.2020 - Current
- Creates new Fiscal Year Sales Compensation plan templates for our Enterprise division.
- Collaborates with Sales Operations to ensure all quota metrics are accurately added to each individual plan and are aligned with their respected territory goals.
- Create and deliver all Sales Compensation plans to internal stakeholders and their management teams.
- Configures all rules within our Sales Compensation Platform, to ensure all metrics are being captured and presented to internal stakeholders accurately.
- Implements new rules in our sales compensation platform surrounding special incentive programs that are designed to drive a seller's behavior and increase their revenue stream.
- Senior analyst who services more complex Sales Compensation questions submitted by our sales organization and executive management.
Sales Commissions Analyst
Zerto
Boston , MA
03.2020 - 11.2020
- Identified process or policy deficiencies and worked with key players to drive process improvement.
- Researched and resolved commission or bonus payment-related inquiries.
- Developed and implemented reporting tools to improve incentive administration processes, policies and procedures.
- Calculated, validated accuracy of and submitted commission payments within specified deadlines.
Senior Associate, Sales Compensation
AthenaHealth
Watertown, MA
05.2019 - 12.2019
- Defined work plans in alignment with stakeholder requirements.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Worked with the Compensation Team to complete internal & external commissions and accruals for internal stakeholders and third party vendors.
- Developed a program with the Director of Global Business Development, where the Sales Compensation team would hold bi-monthly meetings to ensure all numbers are aligned with each individuals monthly goals and compensation is aligned with their expectations.
Bank Officer, Sales Incentives
Eastern Bank
Lynn, MA
09.2016 - 08.2018
- Supported Senior Vice President of Retail Banking in Fiscal Year goals for 7 Territories and 90 branches throughout New England.
- Distributed weekly, monthly & quarterly sales reports to Regional & Branch Managers.
- Managed staffing database for all retail/business bankers that serviced their respected branches and territories.
- Created presentations for special incentive programs that were in effect throughout each fiscal year.
- Resolved all commission inquiries for the sales field.
Education
Bachelor of Science - Finance
Salem State University
Salem, MA 09.2008 - 08.2013
Skills
Analytical
Attention to Detail
Problem Solving
Interpersonal Awareness
Time Management
Adaptable
Team Oriented
Timeline
Senior Sales Compensation Analyst
Microsoft - Nuance
11.2020 - Current
Sales Commissions Analyst
Zerto
03.2020 - 11.2020
Senior Associate, Sales Compensation
AthenaHealth
05.2019 - 12.2019
Bank Officer, Sales Incentives
Eastern Bank
09.2016 - 08.2018
Bachelor of Science - Finance
Salem State University
09.2008 - 08.2013