Ready to help team achieve company goals. Proactive in leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
—Assistant Manager
Upper 90 Manhattan
05.2017 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Played a key role in the creation and arrangement of visually appealing store displays, ensuring that merchandise was carefully inspected for quality, presentation, and adherence to brand standards.
—Administrative Concierge
Yves Chelsea Condominium
10.2012 - 08.2016
Offered personalized advice and recommendations based on tenants unique needs and preferences, further solidifying their trust and loyalty to the property.
Demonstrated strong organizational skills by efficiently managing essential records and logs related to tenant interactions, maintenance requests, and property policies.
Maintaining a vigilant watch over the property, promptly identifying and responding to any suspicious or unauthorized activities, and coordinating with relevant authorities when necessary to ensure the well-being of all residents.
Created welcoming and comfortable environment for guests while simultaneously maintaining high level of professionalism and discretion when dealing with guests.
— Administrative Assistant
New York Road Runners
11.2008 - 01.2011
Maintained databases to track and record runners chips which were instrumental for accurate race data and ensuring smooth event logistics.
Overseeing the successful execution of partner
deliverables, such as overseeing the setup of hospitality tents to create a welcoming environment
for sponsors and guests.
Supervised the distribution of water to runners, ensuring their hydration needs were met throughout the race.
Coordinated catering services for
runners, offering them nourishment and refreshment to enhance their race experience.
Education
Bachelor of Arts - Film B.A, Media Studies Minor
HUNTER COLLEGE
Associate of Arts - Video Arts And Technology A.S.
Borough of Manhattan Community College
Skills
Operations Management
Customer Relations
Product Branding
Retail Operations
MS Office Suites
GoogleDocs
Adobe Illustrator and After Effects
Beginner’s Adobe Photoshop
Beginner’s Adobe Audition
Certification
Fluent in Spanish
Beginner's Italian
Timeline
—Assistant Manager
Upper 90 Manhattan
05.2017 - Current
—Administrative Concierge
Yves Chelsea Condominium
10.2012 - 08.2016
— Administrative Assistant
New York Road Runners
11.2008 - 01.2011
Bachelor of Arts - Film B.A, Media Studies Minor
HUNTER COLLEGE
Associate of Arts - Video Arts And Technology A.S.
Assistant Director of Adult Outpatient Department at Upper Manhattan Mental Health CenterAssistant Director of Adult Outpatient Department at Upper Manhattan Mental Health Center