Daniela Aguirre
New Brunswick
Summary
Starting connections with my first retail job at 17, I was able to build experience in the customer service world. When working at starbucks I was moving up fast to promotions to become a shift supervisor at 18. Keeping a positive atmosphere had always my goal for every position I have been given.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2023 - 06.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Barista
Starbucks
11.2021 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Spirit Haloween
09.2022 - 11.2022
Sales Associate
Spirit Halloween
09.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Forensic Psychology
Kean University
Union, NJSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Inventory counts
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
08.2023 - 06.2025
Sales Associate
Spirit Haloween
09.2022 - 11.2022
Barista
Starbucks
11.2021 - 08.2023
Sales Associate
Spirit Halloween
09.2021 - 10.2021
No Degree - Forensic Psychology
Kean University
Similar Profiles
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Heaven JuarezHeaven Juarez
Barista at StarbucksBarista at Starbucks
Amanda WilsonAmanda Wilson
Shift Supervisor at StarbucksShift Supervisor at Starbucks
ALEXIA RAMIREZALEXIA RAMIREZ
Barista at StarbucksBarista at Starbucks
Ivan GudzIvan Gudz
Assistant Manager at Dunkin DonutsAssistant Manager at Dunkin Donuts