Daniela Albornoz
ARLINGTON,Texas
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Server
Cracker Barrell
ARLINGTON, Texas
11.2023 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Developed key customer relationships to increase sales.
- Worked closely with front-end staff to assist customers.
- Fostered relationships with customers to expand customer base and retain business.
Cashier
McDonald's
ARLINGTON, Texas
11.2023 - 12.2023
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers promptly and responded to questions.
- Scanned items and checked pricing on cash register for accuracy.
Manager
Dulce Menteita
Cabimas, Zulia
08.2019 - 08.2023
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Maintained accurate records of sales transactions and inventory levels.
- Observed food safety and sanitation protocols to reduce germ spread.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Monitored cash register operations during shifts for accuracy of transactions.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Received payments from customers and returned correct change when necessary.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
Education
High School Diploma -
U.E Andres Eloy Blanco
Cabimas, Zulia07-2017
Skills
- Table Bussing
- Supply Restocking
- Food Delivery
- Food Inspection
- Food Running
- Table Setting
- Marketing
- Staff Development
- Expense Tracking
- Budget Control
- Customer Assistance
- Cash Handling
- Customer Service
- Payment Processing
- Customer Relations
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Server
Cracker Barrell
11.2023 - Current
Cashier
McDonald's
11.2023 - 12.2023
Manager
Dulce Menteita
08.2019 - 08.2023
High School Diploma -
U.E Andres Eloy Blanco